-Worked with ownership group to manage and supervise Salon Suites concept in Downtown Long Beach-Created blueprint for licensing agreement and tenant management for 31 Premium small businesses with 100% retention YOY-Oversaw tenant onboarding and policies; conducted new tenant tours; developed Salon Suites Solutions app for tenant engagement-Tasked with daily operations and all maintenance responsibilities for flagship Long Beach location-Decreased utility costs by 40% YOY with green initiatives and cost saving measures with ownership-Worked to prospect future locations for Salon Row Expansion

-Played key role in brand building two NA brands (KOE Kombucha + Perfect Hydration). Executed all Tier A on-premise events in Southern California market (Music + Culture + Sports + Military + Retail)-Created, in conjunction with Stratus Marketing Director, trade show plans for multiple CPG and industry facing shows; executed multiple key retailer trade shows and golf tournaments (Kroger + 7-Eleven + G&M Oil)-Assess and implement in-store product demonstrations, to reach audience more efficiently and effectively.-Reduced shipping costs by 30% with packaging efficiencies and partner relationships; hired new fulfillment agency to support budget reduction during Pandemic-Assisted Trade Marketing Manager in creation of setting performance expectations and ensuring the accomplishment of prioritized goals for entire activation team

-Interacted with a diverse customer base, including property residents, managers, owners, and DirecTV subscribers, providing exceptional phone-based customer service and technical support.-Managed and prioritized trouble tickets, ensuring timely resolution of service issues, while maintaining accurate customer records.-Utilized comprehensive knowledge of DirecTV products and services to troubleshoot issues, activate equipment, and coordinate with internal departments for efficient problem resolution.

-Managed onsite team with 3 direct reports-Hired, trained and managed kitchen staff and front-end cashiers-Responsible for all P&L duties and reconciliation of daily sales-Worked with ownership to create menus with better for you ingredients, and on trend products-Executed all purchasing responsibilities for both food and beverage