Christopher Pangalos Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Liaise with clients to find out their exact event requirements- Produce detailed proposals for events (including timelines, venue spaces, suppliers, legal obligations & budgets)- Manage and coordinate suppliers and event logistics (i.e. catering inhouse kitchen, banquet manager & client transportation)- Produce detailed contracts for events, detailing legal requirements, event details, food selections etc.- Holding weekly meeting with inhouse teams to discuss all events for the following week- Creating Event Orders for all events all the way down to the minute detail- Liaise with clients and marketing teams to assist in generating a successful event- Manage all - pre-event planning, organising guest speakers and delegate packs- Coordinate suppliers, handle client queries and trouble shoot on the day of the event to ensure all runs smoothly,working well with the banquets team- Manage a team of staff, giving full briefings- Making sure that insurance, legal, health and safety obligations are followed- Produce post-event evaluation to inform future events

Melbourne, Victoria, Australia

- Request Building Surveyors to undertake site checks- Accurately process Building and Planning Permits through council to facilitate building commencements within agreed timeframes. This incorporates processing Developers Approval/dispensation needs as required. - Ensure framework is up to date with status of Permit items- Accurate process Protection Work Notices (PWN), home warranty insurance (QBE Certificates) and PICs (Property Infrastructure Connections) within agreed timeframes.- Ensure stakeholders are provided with status updates on the progress of Building and Planning Permits.- Respond to internal and external Building and Planning queries, raising to Manager as necessary.- Respond to site queries, with support from Supervisors, raising to Senior/Manager as necessary- Develop rapport with external customers ie: Building surveyors, developers and councils - Manage time to meet company goals - Adhere to Customer Service Standards.- Complete other reasonable tasks as requested by management- Demonstrate observance of and commitment to OH&S requirements

Dandenong, Victoria, Australia

Responsibilities• Conduct research on 7 employment related projects for people with disabilities• Interview key managers and previous interns for the background and development of the projects• Collate reports and media emanating from the project • Provide Recommendations from the finding of the interviews •Identify key themes found within the data set obtained through primary and secondary researchAchievements• I have created numerus reports to aid the Municipal Association of Victoria (MAV) to further understand the best way to employ people with disabilities to work within local council

Estonia

Responsibilities - Perform research and analysis on Tallinn’s Tourism- Identify and recommend research topics to Tourism Board - Preperation of development strategies by cultivating interview questions that corollate to research - Conducting interviews with Airbnb hosts via social media channels, F2F meetings and phone calls- Attending networking events to gain further applicants and additional research- Writing Industry reports on data set obtained- Presenting findings to the board Achievements- Having completed the industry report on 'Exploring the host perspectives on the impact and role of Airbnb' submitting it to the Estonian Tourism board and as part of my internship have recieved a High Distinction for this report

Tallinn, Estonia

Responsibilities -Greet customers and answer their questions about menu items and specials-Take food or drink orders from customers-Relay customers’ orders to other kitchen staff (while dealing with langauge barriers)-Prepare food and drink orders, such as sandwiches, salads, and coffee-Accept payments and balance receipts-Clean assigned work areas, dining tables, or serving counters-Replenish and stock service stations, cabinets, and tables-Set tables or prepare food trays for new customers- Running of all major events and training new staff on service etiquetteAchievementsBiggest event hosted was with the Denmark and Estonian Embassies setting up the event and providing exceptional service all while training new managers and team members, who spoke little to no English.

Caulfield South, Victoria, Australia

Responsibilities- Greeting new potential students to the campus at all events - Taking potential students on campus tours around Caulfield and Clayton Campus'- Assisting the bump in and bump out of event set up- Providing excellent knowledge to students on current courses offered at Monash University

Melbourne Cbd

Responsibilities- Delivering high quality customer service to guests, ensuring to exceed guests' expectations- Meeting goals set out by management and exceeding their expectations in reaching target scores- Handling conflict resolution situations, otherwise getting assistance from a manager- Working in the command center handling enquiries ensuring quality service to guests and staff- Creating a warm and welcoming environment with my infectious personality by creating a semblance that is professional and welcoming-Excellent customer service and communication skills, with high positive customer feedback -Strong computer skills with sound knowledge of word, publisher and excel.Achievements - Monthly winner of enrollments to the Marriott guest program

Greater Dandenong, Victoria, Australia

Responsibilities- Gaining sponsorship for annual Golf Day charity- Organising events via their Eventbrite account- EDM (Electronic direct mail) – Follow up on the appropriate email correspondence - Running the event on the day – set up – auction- Liaising with business owners – registration to Foodie Guide (Great Bites 2019-2020)- Training business owners how to use social media to promote themselves - Communicating progress updates via email communication and face to face meetingsAchievements- Being able to assist the retail development team with their 'Great Bites' foodie guide to become published for the 2019 release

Southbank, Victoria, Australia

Responsibilities- Delivering high quality customer service to guests, ensuring to exceed guests' expectations- Meeting goals set out by management and exceeding their expectations in reaching target scores- Handling conflict resolution situations, otherwise getting assistance from a manager- Working in the command center handling enquiries ensuring quality service to guests and staff- Creating a warm and welcoming environment with my infectious personality by creating a semblance that is professional and welcoming-Excellent customer service and communication skills, with high positive customer feedback -Strong computer skills with sound knowledge of word, publisher and excel.

Docklands, Victoria, Australia

Responsibilities - Provide guests with a memorable experience-Relying on my showmanship skills to exceed client expectations-Control the safety of guests and the operation of the flight deck-Directing, assisting and general customer service for our guests- Being able to build rapport quickly with local and international guests

Responsibilities- Liaising with clients about the run of the show- Assisting clients with any information prior to show- Creating floor plans for the show- Holding meetings with the entire team discussing weekly objectives- Organising Volunteers for the event- Running of the event on the day ensuring its success- Setting up and packing down of the entire venue- Sourcing sponsorship for the event (gift bags, stalls etc.)- Liaising and negotiating with vendors - Handling budgeting and invoicing post and pre show Achievements- Being able to effectively run an event with little to no experience in the Vegan industry but was able to make strong client relations for the organisation.

Melbourne, Victoria, Australia

Responsibilities-Greet customers and answer their questions about menu items and specials-Take food or drink orders from customers-Relay customers’ orders to other kitchen staff -Prepare food and drink orders, such as sandwiches, salads, and coffee-Accept payments and balance receipts-Clean assigned work areas, dining tables, or serving counters-Replenish and stock service stations, cabinets, and tables-Set tables or prepare food trays for new customers- Running of all major events and training new staff on service etiquetteAchievements- MVP 2014 and 2015 awards night, and was able to work my way from a Host to a supervisor position before leaving the company.

Kew, Victoria, Australia

Melbourne, Australia

Responsibilities-Provide support to the conference centre supervisor-Assist with conference arrangements via direct liaison with clients and using the RESPAK conference planning system from initial inquiry through to client invoicing-Provide a high level of customer service in the service of food and beverage, configuration of function rooms and audio/visual equipment support-Maintain stock levels and undertake monthly stock taking-Cold calling potential clients and registering them onto the databaseAchievements- Being able to start a new job and within 1 month be working alone, being able to maintain my duties plus my conference centre supervisors as well. For me the biggest take away from this job was being able to start a new job and be able to do my job effectively and also take on new tasks my supervisor would normally undertake and perform them well as they had left for a month.

Melbourne, Victoria, Australia

Balaclava, Victoria, Australia

Melbourne, Victoria, Australia

Masters Of Tourism, Humanities/Humanistic Studies

Activities and Societies: Student Ambassador

Master'S Degree, Tourism

Student Exchange

Bachelor Of Hospitality And Tourism Management, Hospitality And Tourism

Activities and Societies: Student Ambassador

Advanced Diploma Of Event Management, Meeting And Event Planning