Christopher Papac Email & Phone Number

Norman, Oklahoma, United States

• Handled HR related processes within store directly helping Walmart associates with HR related needs, and assisting the Walmart Ethics team with any escalated HR investigations• Created staffing plans to keep all departments running efficiently while maintaining adherence to headcount guidance goals• Recruited applicants by creating job requisitions, interviewing candidates, and making final hiring decisions leading store to a reduction in store turnover by over 10%• Onboarded new associates by conducting orientations, processing I-9s, and training new hires on Walmart policies• Created schedules for associates maintaining balance between budgeted hours and customer demand to maximize store efficiency• Responsible for setting up and troubleshooting store devices such as associate work phones, TC70s, and store computers• Consistently ranked as a top People Lead in market of 18 stores based on various metrics including turnover, scheduling efficiency, headcount guidance adherence, and employee training completion

Oklahoma City, Oklahoma, United States

• Provided excellent employee service through phone and digital interactions consistently achieving first call resolution while maintaining the highest level of confidentiality• Assisted Hertz employees by answering questions and updating items related to their employee records such as changes to direct deposit accounts, tax withholdings, and personal information changes• Assisted Hertz HR Business Partners using Salesforce CRM to process cases related to employee information such as changes to titles, compensation, and reporting structures and finalizing those changes in Hertz’ cloud based Oracle systems• Proccessed weekly report to pay out sign-on bonuses to eligible Hertz employees nationwide• Consistently exceeded department expectations for cases closed and data entry accuracy