As a Customer Success & Sales Strategy Manager, I am dedicated to driving exceptional customer experiences while aligning sales initiatives to business goals. I lead cross-functional teams to ensure that customers not only achieve their desired outcomes but also receive ongoing value from our solutions. By blending deep customer insights with sales strategy, I empower the sales team to engage effectively with prospects, accelerate revenue growth, and optimize customer retention.My role… Show more As a Customer Success & Sales Strategy Manager, I am dedicated to driving exceptional customer experiences while aligning sales initiatives to business goals. I lead cross-functional teams to ensure that customers not only achieve their desired outcomes but also receive ongoing value from our solutions. By blending deep customer insights with sales strategy, I empower the sales team to engage effectively with prospects, accelerate revenue growth, and optimize customer retention.My role combines the strategic oversight of sales processes with a focus on customer satisfaction, enabling the business to create long-term value and sustainable success. I work closely with leadership to refine sales methodologies, deliver targeted training, and ensure that customer feedback is integrated into product and sales development strategies. Show less

Responsible for day-to-day handling of accounts and partnerships with clients. And a whole lot more!

Supplying weekly up-to-date metrics via dashboards put together in the data visualization program Tableau for each multi-channel business unit. Troubleshooting and problem solving to make sure the data is accurate and comprehensible.