Christopher Paris Email & Phone Number

Portland, OR, US

Mukilteo, Washington, United States

• Delivered technical support for 35 employees and managed 50 endpoints across the North and South American divisions of SportsArt, a global fitness equipment manufacturer aimed at resolving IT issues to maintain peak.
• Led IT security initiatives to maintain zero-breach record over span of 4.5 years.
• Reduced… Show more Delivered technical support for 35 employees and managed 50 endpoints across the North and South American divisions of SportsArt, a global fitness equipment manufacturer aimed at resolving IT issues.
• Reduced outstanding average work tickets by 50%, enhancing overall efficiency and response times.
• Minimized downtime during relocation of server room on three occasions by orchestrating and managing process.
• Directed successful migration from Google Workspace to Microsoft Office 365 to ensure seamless integration and user adoption.

Portland, Oregon, United States

• Deployed and managed multiple SaaS applications to ensure optimal performance, effective user access controls, and seamless integration with existing systems. Implemented and managed CMMS system from ground up with.
• Reduced support calls to the contracted MSP by approximately 60% by effectively serving as tier 1 help desk support and resolving issues promptly.
• Enhanced system security and protected organizational data by… Show more Deployed and managed multiple SaaS applications to ensure optimal performance, effective user access controls, and seamless integration with.
• Enhanced system security and protected organizational data by spearheading successful implementation of comprehensive network security protocols.
• Achieved uninterrupted technical operations for 50 users across two locations by delivering expert support for Windows, Apple computers, and iPads, promptly resolving issues.
• Secured multiple industry awards for quality by successfully representing the company in audits with the Oregon Department of Agriculture and key clients like Gerber and Kite Hill. Show less

Portland, Oregon Area

• Conducted thorough testing, assessment, and troubleshooting of computer hardware and peripherals in alignment with organizational standards. Assisted in managing and updating IT inventory and assets to ensure accurate.
• Eliminated backlog of untested hardware peripherals to ensure timely assessment and readiness for deployment.