Equine boarding, care, and event center. Wedding Venue

• Facilitate and present information using a variety of instructional techniques & formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures. • Analyze, design, create, deploy and monitor effectiveness of training program for over 475 employees, through reporting, feedback, surveys and interviews of field leadership teams.• Developed and implemented effective “learning management system” and “company resource portal” under budget.• Managed government procurement bids & contracts and developed new vendor partnerships for drive increased sales opportunities.

• Accountable for the overall achievement of commercial sales growth for the company.• Managed recruitment, training and coaching, and performance of territory sales managers.• Resolve customer complaints regarding sales and service through communication & conflict resolution.• Developed & implemented new marketing strategies delivering increase in represented commercial sales.• Effectively implemented “Customer Relationship Management” software to improve communication and reporting.

• Teamwork design and facilitation of highly interactive and motivational sales training courses.• Successful training of over 300 territory sales managers/representatives.• Provided training solutions based on field and systems analysis. • Monitored and reported effectiveness to regional and executive level management.• Developed best practices to implement corporate sales strategies.

• Responsible for acquisition, customer service, retention, and growth of commercial customers.• Consistent sales growth of multi-million dollar territory through teamwork & commitment.• Provide best solution to customers’ needs utilizing sales process skills.• Effective prospecting and “cold calling” of non-traditional business.• Required flexibility, creativity, and resourcefulness to meet and achieve established goals

• Facilitated and coached personal development of mental and physical growth through self-defense training.• Fostered and educated key traits: Discipline, Respect, Honesty, Integrity, Confidence.• Required strong planning, time management, strong verbal and written communication skills, rapid adaptation, and dedication.

• Responsible for sales growth and profitability results in assigned territory.• Achieved sales plan through growth of sales with new and existing commercial customers.• Active recruitment, training, coaching, and management of 14 territory sales managers.• Analyze sales data gathered to determine market impact and formulate effective action plans to improve results utilizing teamwork and customer service.

• Responsible for growing and developing relationships with national account partners.• Supported field team with communication and training.• Implementation of national account programs.• Developed and implemented “Regional Relationship Matrix” for improved communication.• Delivered 25% sales growth with assigned national account partners

• Achieved customer utilization of electronic ordering system from 12% to 42%.• Provided technical support for field and store teams.• Local onsite training provided to company personnel and customers.• Strengthened utilization of shop management system integration.• Provided customer efficiency through inventory management opportunities.

• Acquire new and retain existing commercial customers’ to demonstrate products & programs, explain features, and solicit orders.• Delivered positive sales increases from 12% - 25% year over year.• Achieved “Presidents Club.”