Currently handling technical issues for corporate clients, and coordinating technicians and engineers to resolve issues. Oversight of HR, payroll, and billing.

Coordinate repairs and maintenance for building tenants, schedule building improvements, management of payroll and bookkeeping.

GET Imaging is a document conversion and record storage company.• I developed and deployed an Application Express-driven website built on an Oracle database for clients to review their inventory, order items, and update new index information.• Established the digital and physical storage systems for clients in other cities, and provided technical support after installation. Managed staff of more than 20 people to implement relocation of over 40,000 physical records to a client's new location from 3 other storage locations, and oversaw the indexing of all records into digital storage.• Organized and conducted client meetings, reviewing account data, receiving feedback, and implementing beneficial changes to procedures in storage and access methods. • Responsible for invoicing of clients with storage contracts, handling any billing issues, credits, and any additional charges.• Managed operations in a 30,000 sq. ft. facility with over 65,000 boxes for more than 20 separate clients. Directed a restructuring of warehouse storage from 50,000 sq. ft. of floor space to current 30,000 sq. ft. area while increasing overall storage capacity by 20%.

Raw Deal is a collectible card game based on the World Wrestling Entertainment superstars and programming, published by Comic Images from 2000-2007.• Maintained the official online rules documents for the game, as well as the published rulebook sold with new product worldwide.• Provided input during new set development to ensure card text followed existing rules structure and maintained consistent terminology.• I monitored social media sites to answer player questions about game rules and provide customer service.