Christopher Pauly Email and Phone Number

*Manage a team of 8 Tech Support Specialists*Process Improvement *VOIP Phone Integration and Administration*Project Management*Manage Weekly IT Service Tasks

RTI makes using today's technology easy with a complete line of award-winning home control solutions. With the ability to control the home theater, whole house audio, lighting, HVAC, and security, just to name a few. RTI provides a simple, unified interface for today's home control demands. With a complete lineup of handheld and in-wall controllers, as well as powerful system processors, RTI products can be integrated into virtually any home or business environment.

*Inspection and hydrostatic requalification of SCBA, SCUBA and Storage Cylinders.*Scheduling and logistic planning, for efficient travel to customer locations across the Mid-west.*Small Office Technical Support – Website Maintenance, Network Troubleshooting. *Design of marketing and promotional materials for Tradeshow appearances.

Brensten Education is a Microsoft Training Academy that prepares individuals for a career in the IT Industry.

*Set up, apply configurations and test customer equipment (POS, Peripheral, Network, Servers, Routers, Switches, Access Points). *Documentation of processes and procedures for others use. *Coordination of Repair Processes for Repurposed Customer Equipment*Work closely with Project Management Team and Warehouse Staff, to ensure all projects are delivered on time, within budget, and 100% accurate.

Order Expeditor (Daymon Worldwide) July ’04 – June ‘06Cost and Deals Coordinator June '02 - July '04Contract Employee (ProStaff) July ‘01 – June ‘02