Transfer Specialist
CurrentResponsible for onboarding the customers of new dealers into the central station, in a manner where the customer does not notice a transfer of service. Daily duties include processing vast amounts data and interpreting instructions/procedures so that they can be implemented seamlessly into our software. Creating and manipulating Excel reports in order to review, manually enter, or systematically load data. Reducing signal activity of newly onboarded customers, by creating activity reports, analyzing them for problematic accounts or instructions, and offering suggestions to decrease activity.