-Enhance and maintain the duties and responsibilities established in previous role, continually seeking avenues for improvement.-Advise business and technology stakeholders on the specific needs and requirements of the cyber security operations team within ongoing projects, fostering collaboration and alignment.-Identify, coordinate, and execute engineering tasks crucial for supporting and accommodating the program's expansion and growth.-Develop an acute awareness of SOC needs, effectively communicating discoveries and insights to align with business objectives.-Collaborate closely with security tool vendors and third-party contractors to oversee and manage various aspects of the CSOC, ensuring operational efficiency.-Identify, document, and implement automations tailored to pertinent SOC runbooks, streamlining processes and optimizing response times.

-Swiftly respond to diverse cyber security alerts, ensuring a timely and effective resolution to potential threats.-Fine-tune alert sources for optimal performance and accuracy, enhancing the efficacy of the cyber security alerting system.-Conduct comprehensive vulnerability assessments and collaborate closely with operational teams to swiftly remediate or mitigate identified risks, ensuring a resilient security posture.-Serve as a Level 2 and Level 3 escalation point for the cyber security ops team, offering expert guidance and support during critical incidents.-Provide operational support for tools facilitating security controls, awareness, and automation, ensuring their seamless functionality.-Share an in-depth understanding of network security principles, particularly emphasizing enforcement with Palo Alto NGFWs, empowering the team with vital insights.-Capture, document, and refine operational documentation and runbooks, ensuring accuracy and relevance in an ever-evolving security landscape.-Leverage expertise with tools such as Splunk, Cortex XSOAR, Cortex XDR, Palo Alto NGFWs, Rapid 7 Nexpose, Symantec DLP, Veritas Data Insight, and Knowbe4 Security Awareness to fortify cyber defense mechanisms.

-Independently manage 90+ Palo Alto firewalls through Panorama.-Design network security operation workflows that compliment future automation and growth with Palo Alto devices.-Deploy, replace, and configure various Palo Alto models in varying environments/configurations.-Utilize security appliances and software to provide an aggressive and current approach to network security. For example: Palo Alto Next-Gen Firewalls, Cisco Meraki VPN devices, etc.-Aid the organization when considering new applications, vendors, or hardware by providing network discovery services.-Engage, enforce, and advise IT management, users, and other departments on our network security presence within the organization.-Work with key enterprise resources like the network team in building or improving our network infrastructure.-Create a proactive network security presence through attending workshops, obtaining relevant certifications, and surveying the current data security landscape and trends.-Coordinate long term goals to fall in line with the department's and organization's mission.

-Serve as the Level 2 escalation point for network security.-Configure and utilize security appliances and software to provide an aggressive and current approach to network security. For example: Palo Alto Next-Gen Firewalls, Cisco Meraki VPN devices, etc.-Aid security engineers with project tasks ranging from site-2-site tunnel implementation, technology refresh, process evaluation and implementation, etc.-Engage, enforce, and advise IT management, users, and other departments on our network securities presence within the organization.-Conduct job duties with best practices and standards for data and network security in mind.-Create a proactive network security presence through attending workshops, obtaining relevant certifications, and surveying the current data security landscape and trends.-Utilize security appliances and software to provide an aggressive and current approach to network security. For example: Palo Alto Next-Gen Firewalls, Cisco Meraki VPN devices, etc.

-Support the implementation of a virtual desktop environment for clinical and staff user environments utilizing multiple VMWare tools and Microsoft Administrative tools.-Provide Level 2 Enterprise support in timely professional manner based on ticket severity and organizational impact.-Administer telecommunication support for Avaya products.

–Implement and support Cisco devices and services for network implementation, security, and functionality. Devices varied from switches, firewalls, VOIP devices, and wireless controllers.-Provide Level 2 Enterprise support in timely professional manner based on ticket severity and organizational impact.-Pursue an organizational presence through staff committees as well as developing a leadership role and perspective.-Implemented and maintained a classroom seamless experience for our students and faculty.

-Provide a responsive, committed, technical presence for all users on our campus by providing services ranging from network implementation and troubleshooting, desktop support, and all other services required to create a seamless student experience.

-Provide a responsive, committed, technical presence for all users on our campus by providing services ranging from deployment, implementation, and support of desktop, mobile devices, audio/video to clerical services required to create a seamless student experience.