I have worked in the financial/collections industry for over 35 years. I cut my teeth in the Charge Off department at Bank One Cleveland. There i learned the ins and outs of all financial products, including auto loans & leases, credit cards, student loans and equity lines of credit. I then moved on to Hudson & Keyse, where i spent 15 years learning the debt purchasing business, and managed both the collections floor and the legal attorney network. In March 2010, I started The Resolute Group, LLC with my business partner Tim Novak. We are a debt buyer, legal network and consulting firm.Specialties: Collections, Legal Attorney Network, Portfolio Analysis & Pricing, Debt buyer relationship building, You've Got Claims, Training, Goal Setting, Process Flows, Industry Consulting and Reporting.