Christopher Pinto Email & Phone Number

Melbourne, Vic, Au

Reliably provided 24/7 batch support for business-critical applications operating on Unix, Windows, and SybaseEnsured that databases have correctly loaded data and files have been received within Service Level Agreements (SLA’s) and communicated with other teams to obtain requirementsMentored and trained new starters, by running knowledge-sharing sessions and guided them through various tasks and issues.Worked with business partners to identify and correct abnormalities, to ensure… Show more Reliably provided 24/7 batch support for business-critical applications operating on Unix, Windows, and SybaseEnsured that databases have correctly loaded data and files have been received within Service Level Agreements (SLA’s) and communicated with other teams to obtain requirementsMentored and trained new starters, by running knowledge-sharing sessions and guided them through various tasks and issues.Worked with business partners to identify and correct abnormalities, to ensure clients make informed decisions based on accurate data.Organised the decommissioning of legacy databases by identifying and decommissioning/updating impacted batch jobs while coordinating with the relevant teams to ensure little impact to customer experience.Identified and implemented improvements to batch jobs to increase performance and reduce incidents, as a result incident volume decreased from 2064 in Oct ’23 to 574 in Jan ’24 (~75%).Prevented various vulnerabilities by identifying redundant or out-of-date software and either removed, replaced, or updated them accordingly. Show less

Melbourne, Victoria, Australia

Worked as a java developer to make additions to features for existing applicationsWorked with business stakeholders to identify and resolve bugs and defects to ensure the application functioned as intended.Developed automated test cases for applications to reduce manual overhead of manual testing, enabling the continuous development of services through an automated pipeline.Selected for an intern-driven project to develop an app for the company, which resulted in gaining experience… Show more Worked as a java developer to make additions to features for existing applicationsWorked with business stakeholders to identify and resolve bugs and defects to ensure the application functioned as intended.Developed automated test cases for applications to reduce manual overhead of manual testing, enabling the continuous development of services through an automated pipeline.Selected for an intern-driven project to develop an app for the company, which resulted in gaining experience in a wide range of technologies and applications that is now utilised by multiple groups throughout NAB.Worked as a scrum master for multiple sprints.Created intuitive UI designs as part of one of NAB’s Hackathons.Operated in an agile/scrum environment where I practiced agile ceremonies like daily stand-ups, sprint reviews and sprint plannings. Show less

Point Cook, Victoria, Australia