Christopher Pitzer Email & Phone Number

Zionsville, Indiana, United States

Diagnose, troubleshoot, and repair computer hardware. Including desktops, laptops, and other peripheral devicesTest and install operating systems, drivers, and other software as neededPerform routine maintenance on IT equipment, including cleaning, replacing parts, and upgrading componentsInspect and test returned or incoming inventory to ensure functionalityCollaborate with department staff to manage the workflow of computer repair requestsFollow the security policies set within the department

Whiteland, Indiana, United States

Conduct tests to verify functionality and performance.Address simple testing issues to maintain product volume output and integrity.Perform cosmetic cleaning or part replacement when needed.Multitasking by operating multiple test platforms and test units at the same time.Cross train in other areas of the clean and screen operation as assigned.Collaborate with experienced personnel for professional development.

Lebanon, Indiana, United States

Analyzes and resolves hardware/software/problems such as operational discrepancies, job aborts, and network issues. Refers problems to appropriate person when IT Operations Analyst/Technician's best efforts cannot resolve issues.Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.Accurately document instances of hardware failure, repair, installation, and removal.Liaise with, and provide training and support to, end users and staff on computer operation and other issues.Install, configure, test, maintain, monitor, and troubleshoot end user technology, networked peripheral devices, and networking hardware products.Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.Perform on-site analysis, diagnosis, and resolution of complex technical problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair as needed.Receive and respond to incoming calls and/or e-mails regarding technology problems.

Indianapolis, Indiana, United States

-Data wiped and refurbished desktop units for domestic and international resale-Tested and Quality Approved units based on market grade (A+, A, B, C) -Tested components to ensure that they were operating at full capacity -Removed components from defective units to replace faulty parts. -Data entry and cataloged incoming units and sorted based on condition