Christopher Plummer Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

On road SupervisorReviews daily results of service providers to ensure quality service, improve performance and reinforce safety principlesConducts on job supervision (OJS) rides to audit and reinforce service provider skills and directs the of union and non-union employeesDevelops good customer relationships while on OJS rides with drivers showing the service provider how to handle difficult customer problemsAssesses current situation and short term goals, requirements and resources to identify an interim solution for urgent problems to keep the business runningDevelops employees by analyzing learning styles, needs and preferences by customizing training delivery and by structuring appropriate group or individual activitiesMotivational techniques as necessary and evaluates learners comprehension of material to make needed adjustments to trainingPreload/Hub Operation SupervisorPerform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paper work, typing, and word processing with (VDT), filing, calculating and use of telephoneSee, hear and communicate with sufficient capability to perform assigned tasks and maintain proper job safety conditions Demonstrate cognitive ability to follow directions and routines, work independently with appropriate judgment, exhibit spatial awareness, identify logical connections and determine sequence of responseLift, lower, push, pull, leverage and manipulate equipment and up to 130 inches combined length and girth, and up to 48 inches long, and occasionally weighing up to 70 poundsSupervise 10-12 employees and responsible for their payroll and make any adjustments needed to help make them successful in carrying out their dutiesPrioritize production schedules based on production introduction, equipment efficiency and materials supplyResponsible for the development and implementation of activities in production goals, quality and cost objectives

Vaughan, Ontario, Canada

Team LeadPerforming tasks without supervision and being able to multi task to the customer needsTroubling shooting problems within the outbound process to keep shipping running accordinglyAble to indentify customers needs such as deliveries and special requestsResponsible for setting up the routes, making sure all restrictions are meet in order get deliveredTaking the responsible to help run the floor with SL’s would be in there scheduled meetingsOverlooking the production of the outbound making sure route gates time are being meetScheduling inbound loads and lives to get processed in receiving.Identifying priority loads to get done due to ads that might be out for advertising.Working with CC scheduling couriers to help out the deliveries and processing the invoices from SAP as required when dispatching the couriers.Able to replace the damage products out of the OPM and re doing or removing order lines to customer needsJoined a successful employee’s advocate group,( where the problems of the employees were addressed and fixed to help improve the environment of the culture and workplace.Worked closely with the planners in arranging routes to help both CC and the shippers, also indentifying routes that may cause a driver to run out of hours, therefore adding an extra run to meet the commit time of the customers.Communicate very closely to customers informing them of changes that may occur and that might affect the departure time of their delivery