Christopher Pucci Email & Phone Number

Manage a dealer base of twenty four Mazda retailers. Responsible for physically visiting each retailer making sure all their needs are met. - Build and maintain relationships with all personnel within the dealership. Ensuring multiple points of contact on each visit, keep the Owner, General Manager and key decision makers educated on current performance and policies.- Cultivate and manage internal relationships within Chase as well as relationships with Mazda Retailers and Mazda North American Operations.- Analyze and interpret data to identify trends within my market as well as identifying areas of growth and opportunity. - Communicate on a daily basis with Credit, Funding, Customer Service, Vehicle Remarketing and Dealer Commercial Services to ensure a positive customer experience as well as to ensure all service level agreements are met. - Proven ability to work in a fast pace, high call volume environment while showing the ability to multitask and prioritize effectively.- Conduct training seminars for retailers to ensure they are educated on current products and policies as well as demonstrating the benefits of conducting business with Chase

- Manage a dealer base of fifty-one retailers. Responsible for contacting each retailer monthly as well as physically visiting half the dealer base every month.- Build and maintain relationships with all personnel within the dealership. Ensuring multiple points of contact on each visit, keep the Owner, General Manager and key decision makers educated on current performance and policies.- Cultivate and manage internal relationships within Chase as well as relationships with Subaru Retailers and Subaru of America.- Analyze and interpret data to identify trends within my market as well as identifying areas of growth and opportunity. - Communicate on a daily basis with Credit, Funding, Customer Service, Vehicle Remarketing and Dealer Commercial Services to ensure a positive customer experience as well as to ensure all service level agreements are met. - Proven ability to work in a fast pace, high call volume environment while showing the ability to multitask and prioritize effectively.- Conduct training seminars for retailers to ensure they are educated on current products and policies as well as demonstrating the benefits of conducting business with Chase

-Analysis of credit worthiness in the prime line of business -Interact with different levels of management within dealerships to generate new business and establish key relationships to facilitate future increased sales goals -Maintain a high level of compliance with regards to adverse action, suspicious and fraudulent activity and exceptions. -Collaborate with sales, documentation, credit and management on a daily basis in order to maintain the flow of booked deals and create a positive dealer experience-Use strong interpersonal skills to develop new relationships, maintain current relationships, promote the Chase brand and ensure a positive dealer experience-In-depth knowledge of Chase’s products and credit policies, able to explain them in detail while using them on effectively on a daily basis to maintain a high level of compliance with regards to fair- lending, adverse action, suspicious and fraudulent activity-Maintain open lines of communication with dealers by consistently making out bound calls to obtain business and make sure we are competitive within the market -Communicate with the sales team on a daily basis to align credit and sales objectives as well as scheduling dealer visits to maximize profitability and ensure the dealers needs are met

-Analyze and interpret lease and retail auto loan contracts looking for irregularities and errors-Use independent analysis and exercise judgement to determine if all the banks standards are met -Maintain a strong relationship with auto dealers and dealer representatives advising them of issues within the contracts simultaneously offering solutions-Process and fund fifty contracts on a daily basis while maintaining 100% quality audits on contracts booked

-Lead professional presentations to potential investors to increase revenue-Grossed $145,200 in 2009 with daily contribution of $1,049 -Grossed average of $22,000 per month and contributed $179.80 for every hour worked (Ranked number 7 in company)-Reduced truck expenses by $800 in a one year time period-Trained ten employees to follow work procedures-Coordinated two promotional seminars for Long Island contractors, plumbers and electricians