As a Customer Success Coordinator, my primary objective was to comprehend the objectives of our customers and facilitate them in accomplishing their intended results through the utilization of our product or service. - Successfully executed implementation projects and activated services.- Efficiently managed license and product renewals.-Generated and executed orders with precision.-Acted as the primary liaison between OneOcean and ship-based stakeholders.

- Maintained receiving, warehousing and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.- Managed inventory levels by conducting physical counts; reconciling with data storage system.- Completed warehouse operational requirements by scheduling and assigning employees; following up on work results- Maintened warehouse staff by recruiting, selecting, orienting, and training employees.- Maintained warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.- Placed, trained and implemented a Warehouse Management system Zoho (WMS) in house for operations efficiency - Created report on regards shipping budget and operation cost on a monthly basis to optimized company's funds.

- Supervised all shipping, receiving, stocking and delivery activities performed by warehouse personnel.- Inspected and verified incoming shipments and reported any discrepancies against documentation. - Maintained internal records and complied with HACCP Program.

- Performed audits of shipments information and inventory administration.- Oversaw shipments operations records and inventory control.- Processed and managed all required documentation. - Effectively tracked and meticulously organized imports.- Ensured the accuracy of inbound receipts. - Led meetings to resolve issues as needed.