Senior Case Claims Specialist
CurrentLiberty Mutual Insurance Company Rockville, MD Case Claims Manager II, Case Claims Manager I, Associate Case Claims Manager August 2011 – Present Managed portfolio of Maryland and Federal Commercial Market Workers Compensation Claims by evaluating compensability, liability and disability decisions, utilizing effective loss management techniques, ensuring adequacy of reserves and through proactive litigation management. Established superior customer service skills through direct participation in claim reviews, consultation on risk management strategies and by immediate response to written and telephone inquires: three-time Bravo Award recipient for outstanding account management. 2011-2012 top ten percent of company.