Recruited to strategically lead all of the operations, technology, and product functions• Rebuilt a minimum viable product to a robust, scalable platform used by major health plans on time and within budget• Orchestrated the data management strategy to provide population health insights, creating a new product offering• Expanded the relationship with the company’s largest account• Established the software development agile framework • Championed the development of operational, technical, and analytics plans• Led the re-architecture of the core SaaS platform structure to achieve broad commercial scale

Promoted to serve as the client partner for the OptumServe business unit, representing all Optum Advisory Services capabilities to OptumServe and the Federal government healthcare sector. Managed a team of 35 consultants working across 15 engagements.• Grew account from $500,000 to $11 million within 18 months• Leveraged relationships to pull $44 million of additional Federal revenue into sister Optum business units • Exceeded margin targets by 7%• Established key strategic relationships across OptumServe executive team and with every subsidiary business unit • Built revenue pipeline to ~$30 million (2020)• Positioned Optum Advisory Services to be the primary delivery arm on multiple proposals across several Federal agencies• Promoted 2 consultants to key leadership positions through personal coaching and mentoring• Orchestrated a talent acquisition strategy to recruit junior military officers

Recruited to lead operations for Optum Security Solutions Partnership with Cisco, including working with the co-innovation center to develop and deploy new joint offerings to the market.

Led the Achieving Business Excellence (ABX) initiative, focused on transforming the supply chain, including healthcare system and marketing infrastructure, managing 40+ projects that will generate ~$66 million in annual savings.

Senior Consultant for the overhaul of the Vermont Health Exchange system following its unsuccessful launch in 2014. Seven-week project to lead a 45-person team of system architects, Optum IT security, project managers, and project coordinators with an overall goal of ensuring the operations team and external partners were prepared for system upgrades and functionality changes. • Promoted to System Implementation and Business Readiness Program Director Senior Consultant on the overhaul of the Massachusetts Health Information Exchange (MA HIX) following its unsuccessful launch in 2013. Five-month project involved managing the MA HIX system's daily operations, providing an assessment of the system deficiencies, collaborating across 12 organizations, creating solutions, and working between the client and IT professionals to execute changes.• Requested by the State of Vermont to serve as Program Manager for transition between CGI and Optum as the health care systems integrator

Lead a 5-person IT, Operations, and Marketing Team within the Medicare & Retirement division to develop and implement a physical retail distribution strategy centered on UnitedHealthcare MedicareStores, which now generate approximately $140 million in revenue annually.• Oversaw the delivery of the first UnitedHealthcare MedicareStore in 2011• Built 37 new stores in 11 markets throughout the United States • Exceeded key performance indicators, including beating enrollment targets by 7%, in-store sales by 10%, and overall sales increase of 24% YoY• Increased retail sales by orchestrating a cross-functional group comprised of field sales professionals, IT, legal, real-estate services, project managers, architects, designers, and operations analyst• Enhanced the end customer experience and drove incremental enrollment growth through the integration of a new customer-facing appointment system• Increased operational efficiency and reduced costs by 50% for the UnitedHealthcare Medicare and Retirement Kiosk program through a re-design of the UnitedHealthcare Kiosk program

Responsible for the training, safety, discipline, and management of 140 Soldiers and over $100 million of equipment. Managed daily operations of the organization, including long-term improvement programs. Mentored five junior officers to prepare them for promotion, 3 of 5 were selected for key leadership positions.

Planned and managed the Unit's deployment and return, consisting of $400 million of equipment and 500 Soldiers, from Fairbanks, AK to Fort Irwin, CA, then onward to Iraq. Managed the logistics of two bases supporting over 3,000 Soldiers, Airmen, and Marines, which included managing three supply chains responsible for moving over 400 tons of equipment and materials weekly.