Christopher Quiroga Email & Phone Number

San Antonio, Tx, Us

•Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).• Defines customers’ needs and functionality in a service development cycle.• Installs, configures, and tests operating systems, application software, and system management tools.•Evaluates the existing systems and provides the technical direction to IT support staff.•Plans and implements system automation as required for better efficiency.•Manage the IT infrastructure of the company.•Update and secure server environment (Windows Server 2003-2022) with SCCM.•Technical lead/SME for Office 365/Exchange/Azure •Technical lead on many IT projects.

San Antonio, Texas, Us

•Manage, Support, and Deploy the VDI infrastructure for 35,000 employees worldwide.• Diagnoses and troubleshoots problems with PCs, software, communications devices within established procedures, responds to End User requests for technical support and assistance.• Assists in ensuring compliance with security policies and procedures.•Utilize VMware/Vcenter ESX hosts to support the virtual environment.•Manage and deploy virtual servers/desktops in XendesktopXenApp 7.6.•Serve as Tier 3 support for VDI/Network across 4 datacenters. •Develop policies and procedures that help improve the IT environment bringing down user and company downtime.•Upgrade and install software on servers/desktops using many different platforms.

San Antonio, Tx, Us

• Lead Xenserver 6.1/Xendesktop developer/manager.• Assists in ensuring compliance with security policies and procedures.• Manage the IT infrastructure environments at headquarters and two remote sites.• Work with Windows Server 2008/2012 to manage a domain environment.• Project manage and act as lead in software initiatives that include utilizing Sharepoint 2012, FIlemaker Pro, Visual Studio, and E-Discovery software to gain business advantages in our market.• Develop backup/disaster recovery schedules with Backup Exec 2012 and Xenserver Snapshot.

San Antonio, Texas, Us

• SharePoint administrator, manage web content for the company.• Responsible for managing and delegating helpdesk tickets through Spiceworks ticketing system.• Manage users with AD/Exchange/Windows/File server platform.• Utilize MSSQL server and Management Studio databases for business needs.• Administered all aspects of the network infrastructure that includes but is not limited to desktops, servers, Active Directory, logon scripts, e-mail, EMC SAN, MS applications.• Troubleshoot/Support user issues on all pc applications including accounting software.

• Install/Update and manage software/thermal printers for clients in the South Texas Telecommunications market.• Network computers and printers at various locations in a Windows/Mac OS environment.• Troubleshoot and install antivirus software such as Avast, SpyBot, AVG.• Won competitive bids for new accounts in the South Texas region.