Christopher Quiroga Email & Phone Number

San Antonio, TX, US

• Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
• Defines customers’ needs and functionality in a service development cycle.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Evaluates the existing systems and provides the technical direction to IT support staff.
• Plans and implements system automation as required for better efficiency.
• Manage the IT infrastructure of the company.

San Antonio, Texas, US

• Manage, Support, and Deploy the VDI infrastructure for 35,000 employees worldwide.
• Diagnoses and troubleshoots problems with PCs, software, communications devices within established procedures, responds to End User requests for technical support and assistance.
• Assists in ensuring compliance with security policies and procedures.
• Utilize VMware/Vcenter ESX hosts to support the virtual environment.
• Manage and deploy virtual servers/desktops in XendesktopXenApp 7.6.
• Serve as Tier 3 support for VDI/Network across 4 datacenters.

San Antonio, TX, US

• Lead Xenserver 6.1/Xendesktop developer/manager.
• Assists in ensuring compliance with security policies and procedures.
• Manage the IT infrastructure environments at headquarters and two remote sites.
• Work with Windows Server 2008/2012 to manage a domain environment.
• Project manage and act as lead in software initiatives that include utilizing Sharepoint 2012, FIlemaker Pro, Visual Studio, and E-Discovery software to gain business advantages in our market.
• Develop backup/disaster recovery schedules with Backup Exec 2012 and Xenserver Snapshot.

San Antonio, Texas, US

• SharePoint administrator, manage web content for the company.
• Responsible for managing and delegating helpdesk tickets through Spiceworks ticketing system.
• Manage users with AD/Exchange/Windows/File server platform.
• Utilize MSSQL server and Management Studio databases for business needs.
• Administered all aspects of the network infrastructure that includes but is not limited to desktops, servers, Active Directory, logon scripts, e-mail, EMC SAN, MS applications.
• Troubleshoot/Support user issues on all pc applications including accounting software.

• Install/Update and manage software/thermal printers for clients in the South Texas Telecommunications market.
• Network computers and printers at various locations in a Windows/Mac OS environment.
• Troubleshoot and install antivirus software such as Avast, SpyBot, AVG.
• Won competitive bids for new accounts in the South Texas region.