Christopher Quye Email & Phone Number

San Antonio, Texas, United States

Define the skills and qualities needed in sales consultants based on the company's products, target market, and sales approach. Create job descriptions and candidate profiles. Implement recruitment strategies to attract top talent, including online job postings, networking, and referrals. Conduct interviews and assessments to identify suitable candidates. Develop and implement a robust training program covering product knowledge, sales techniques, customer service, and company policies. Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth. Set realistic sales targets and objectives aligned with the company's overall goals. Develop strategic sales plans outlining tactics, timelines, and resource allocations. Implement sales forecasting and monitoring mechanisms to track progress and adjust strategies as needed. Foster a collaborative culture within the sales department and across other departments. Encourage open communication and information sharing to align efforts towards common goals. Develop strong relationships with key customers, understanding their needs, and providing tailored solutions. Regularly engage with customers through meetings, calls, and networking events to strengthen relationships and gather feedback. Participate in regular meetings with executive and senior management teams to discuss sales performance, challenges, and opportunities. Provide insights and recommendations based on market analysis and sales data. Collaborate on strategic initiatives such as product launches, pricing strategies, and expansion plans. Identify and prioritize potential customers based on their fit with the company's offerings and market segment. Develop and execute targeted marketing campaigns to attract new customers. Implement customer relationship management (CRM) systems to track interactions and ensure timely follow-ups.

San Antonio, Texas, United States

As Group Inventory director, I ensure the digital front line readiness of over 600 new vehicles, and 700 preowned units over eighteen dealerships. I am the liaison between vendors and the dealerships. I organize, manage and dispose of wholesale vehicles through digital platforms. I purchase preowned inventory for the dealerships through digital platforms. Within a team, I assist with logistical placement of vehicles from various locations. Working with all eighteen dealerships, manage and direct movement of inventory between dealerships to maximize sales and minimize losses. I develop and run analytical models to streamline operations. I manage the logistical movement of vehicles throughout the continental United States. Provide training and guidance to senior management at eighteen locations on inventory guidelines and processes. I work with all other division in the group to enhance marketing, logistics, and accounting. I conduct audits to ensure no fraud, waster or abuse is being conducted. I provide coaching and leadership to dealerships in proper utilization of digital platforms and vendor tools and analytical data.

Boerne, Texas

As Automotive Inventory Manager, ensure all vehicles are presented both physically and digitally ready for purchase. Successfully passed 7 Nissan Certified Pre-owed program Audits. Lead an 18 man team to ensure all vehicles are safe and ready for purchase. Utilizing process management principles, improve and develop processes to reduce waste and increase team output, and profits. Manage dealership IT infrastructure and apply cost reducing methods. Have successfully completed 5 IT related projects under budget and on time. Apply Change Management principles to entire dealership to reduce costs and increase customer satisfaction. Work with other departments within the dealership to increase revenue streams. Ensure timely turnaround of vehicles in need of reconditioning in five days or less. Wholesale unfit for sale vehicles in 15 days or less, set company record for highest wholesale gross ever. Manage all vendors in regards to Information Technology, reconditioning of vehicles, and vehicle accessories. Work with other dealerships to have Non-Nissan vehicles Recalls and Warranty work completed in a timely manner. In three years, have reduced Labor and Fixed ops costs by five hundred thousand dollars per year.

San Antonio, Texas Area

Recruit, train and develop employees on behalf of the company. Develop and implement marketing strategy tailored for each market. Implement company products and services based on consumer demand, ROI, and regional make up. Develop and implement sales strategy to meet and/or exceed sales goals for entire company. Develop and improve sales processes utilizing process management techniques. Develop and maintain company social media presence. Write and publish the company blog. Maintain customer relationships and handle customer issues. Evaluate, create and present custom solar quotes for each potential residential solar customer. Point of contact for financial partner. Create detailed proposals for partnerships between potential companies for partnerships.

Boerne, Tx

Enhance business relationships with assigned clients. Provide quotes on materials on future and current projects for said businesses. Maintain strong, revenue generating relationships with assigned and new business clients. Actively seek out new business clients. Provide enhanced customer service for customers seeking help for complex home projects. Meet or exceed sales goals.

Boerne, Tx

Fulfilled customer's expectations on delivering superior sales support on finding the best vehicle for the customer's needs. While working in a team empowered environment, reduced customer waiting times, and expanded customer satisfaction with their vehicle purchases. Recognized for outstanding new car customer satisfaction, three months in a row, three months as highest ranked in store, and twice in Nissan Texas region. Assisted other sales consultants in training and in closing deals.

San Antonio, Texas Area

Assist customers in locating a vehicle that meets their needs and their financial budget. Also responsible for scheduling appointments for customers for vehicle purchases and service needs. Assemble and provide necessary financial paperwork to finance department to fund consumer loans. Collaborate with used car managers on setup of used car lot. In the interest of the dealership, engage private owners and purchase their vehicles to meet customer vehicle requests.

San Antonio, Texas Area

Managed, trained and coached newly hired sales advisors on sales techniques, and provided daily progress reports on their performance. Improved sales techniques as filled the role as change agent at the dealership level. Provided onsite IT services for the entire dealership. Coordinated with corporate level to increase variety and quantity of vehicles on a weekly basis. Underwrote auto loans on a daily basis. Collaborated with team to exceed monthly sales goal, provided feedback on missed sales opportunities. Resolved customer issues with vehicles and loans, provided guidance and escalated customer issues to responsible departments.

Bulverde, Tx

Served as interim manager for multiple departments as necessary. Consulted with customers to pinpoint needs and provide product information and guidance to support selection of appropriate products; utilize suggestive and up-selling techniques to maximize sales. Manage stock replenishment and inventory; liaise with other stores to transfer merchandise to meet customers' needs; monitor process throughout sales cycle. Respond to customer inquiries and resolve problems; manage special orders. Provide excellent customer service to ensure retention. Provided in-depth customer training of utilizing the Home Depot website to enhance customer experience.

Fort Stewart, Ga

Monitored all communications used in specialized training environment; tracked and recorded training data as well as space and resource scheduling and management. Adhered to established policies and procedures; responded to emergencies and equipment malfunctions. Briefed trainers and learners regarding training-site requirements and procedures. Audited operations to ensure safety and compliance; managed detailed documentation and ensured contractual compliance; monitored, identified and capitalized on opportunities to improve efficiency. Provided high-quality customer service; trained and coached new hires.

Fort Stewart, Ga/Boerne, Tx

Established rapport with customers and provided information on products and services to foster sales; offered and promoted additional sales and extended service contracts. Solved problems and provided customers and employees with safety information related to products. Coordinated with team members and across departments to meet customer needs.

Jacksonville, North Carolina Area

Directed 8-person team across 6 units and served as liaison with senior management to procure critical assets. Held accountability for $6M in equipment. Coordinated equipment maintenance and repair; developed and implemented project and training plans. Coordinated and managed division-wide inventory following large overseas project; created, updated and maintained complex, detailed documentation. Conducted quality checks; maintained computer systems and conducted software upgrades for inventory systems.

Master'S Degree, Information Technology Project Management, 3.61

Capstone: “Training in today’s Information Technology Global Environment”

Bachelor Of Arts (B.A.), Multi/Interdisciplinary Studies, 3.42

Activities and Societies: Dean's ListMinors: Business, History

Associate’S Degree, General Studies, 3.2