Christopher Rad Email & Phone Number

Los Angeles, California, United States

Greater Los Angeles Area

• Functions as a software development and process improvement manager supporting the ongoing improvement and development of the company's information systems.
• Developed and implemented a custom ERP system utilizing the odoo framework (Python, XML, PostgreSQL) resulting in significant improvements in the Sales, Manufacturing, and Inventory Control verticals
• Developed a series of automation scripts to improve logistical throughput between vendors and clients (Elixir, Swoosh, Ecto, Twilio, TailwindCSS)
• Defines, documents, and optimizes all best practices / standard operating procedures for all verticals within the organization. (Sales, Marketing, Manufacturing, Logistics, etc.)
• Migrated the organization's email server and BI suite from Microsoft Exchange / Office to Google CP and share based products to optimize event management efficiency and enterprise wide communication
• Supports all operations from quote to completion of Sale Orders / Manufacturing Orders / Distribution / Logistics etc.

• Acted as a logistics and facilities leader for JPL project teams with regard to operations involving the Spacecraft Assembly Facility (B179) and Assembly Test & Launch Operations.
• Acted as the SCRUM master for the smart.jpl.nasa.gov software implementations within the electronicspackaging and fabrication manufacturing org (356)
• Ensured the integrity of NASA critical infrastructure for the Spacecraft Assembly Facility and its supportequipment
• Supported logistical efforts with all flight project teams during Assembly Test and Launch Operations
• Developed and directed policy as the Section 356 safety representative conducting on-site reviews andcorrective actions
• Acted as the Covid Safety Facility representative during the Covid 19 pandemic from 2020 - 2021

• Supported the production and ongoing manufacturing operations of JPL facility 103 and 11 while improving on existing processes within the Electronics Packaging and Fabrication organization 356
• Developed and maintained a manufacturing solution software utilized to track the status of equipment lifecycle (PLM) supporting calibration, certification, and preventative maintenance to ensure capacity planning
• Reported on volume of production, quality control, and all other aspects of production
• Calculated such factors as types and quantities of items produced, materials used, frequency of defects, and production rates
• Promoted to Section Safety Coordinator overseeing safety of all groups relating to electronic packaging,fabrication and technical services within Section 356 (approx. 250+ employees)

Greater Los Angeles Area

• Worked collaboratively with USC Medical to streamline processes for clinical research among four entities.
• Designed comprehensive flow charts of all processes within the clinical trial process
• Collaborated with research management to diagnose points of failure within the clinical trial process
• Strategized with Lean Six team and research management to calculate DPMO and reconfigure trial process
• Measured various KPIs to optimize the future process flow of the clinical research process

Irvine, California, United States

• Represented UC Innovation as a key point of contact for the sale of their Salesforce App Exchange products.
• Collaborated with software engineering team to improve the ‘Cloud Explorer’ Salesforce product which resulted in a 21% increase in sales.
• Assisted in lead generation campaigns for ‘Ascend’, ‘Cloud Explorer’, and ‘Rubrik’ Salesforce products
• Provided pre-sales technical support and conducted / scheduled product demos

Los Angeles Metropolitan Area

• Collaborated in bi-weekly scrums to update software protocols and improve customer satisfaction.
• Executed the re-development of a new UX/UI design for the DreamHost UX/UI team
• Supported the networking and analytics team to incorporate google analytics gaining insight in customer traffic
• Provided the development team with analytics in order to make informed decisions during each scrum

Master Of Science, Global Supply Chain Management

Bachelor Of Applied Science (B.A.Sc.), Computer/Information Technology Administration And Management