Christopher Rainwater Email & Phone Number

Chicago, IL, US

Chicago, Illinois

Asheville, North Carolina, United States

• Responsible for overall project strategy and execution of MANNA FoodBank’s Service Insights Initiative
• Develop and direct implementation project plan for MANNA network rollout of service insights software, neighbor intake, and ongoing programming
• Create, monitor, and make recommendations on updates to the program budget to ensure long-term sustainability and proper stewardship of donor funds
• Lead internal and external Advisory Groups to engage key stakeholders
• Develop and update service insights training curricula and materials in a variety of formats including online/webinars, videos, and in-person training scripts and curriculum
• Train and onboard Partner Agencies into MANNA’s Service Insights Program

Asheville, North Carolina Area

• Responsible for creating and maintaining both internal and external resources regarding software, compliance, logistics, and policies and procedures
• Provide Direct Agency Support as the on-site point person for agencies; providing problem-solving, customer service, coaching, and technology support
• Responsible for project management and implementation of department systems, improvement, data analysis, and new project initiatives with a focus on cross-departmental work and service insights
• Provide compliance support and resources for Agency Relations Team regarding compliance process and standards, IRS tax codes, Feeding America standards, etc
• Manage and maintain technology systems used both internally and by Partner Agencies, including establishing data standards and prioritizing data hygiene
• Create data tools, spreadsheets, and reports used internally and externally to streamline Agency Relations work, internal/external collaboration, and agency data analysis

Asheville, North Carolina Area

• Database Administration, Raiser’s Edge donor software (12,000+ records)
• Primary user providing data entry, reports, imports, exports, and maintenance
• Database cleanup resulting in 21,000 records to 12,000 records
• After professional certification, expanded the use and functionality of database and modules
• Restructuring database to expand query and reporting capabilities
• Implementing additional tracking to reflect over $150,000 of annual fundraising efforts

Associate'S Degree In Human Services, Human Services, General

Certificate In Substance Abuse Studies, Human Services, General