Christopher Rainwater Email & Phone Number

Chicago, Il, Us

Chicago, Illinois

Asheville, North Carolina, United States

• Responsible for overall project strategy and execution of MANNA FoodBank’s Service Insights Initiative• Develop and direct implementation project plan for MANNA network rollout of service insights software, neighbor intake, and ongoing programming• Create, monitor, and make recommendations on updates to the program budget to ensure long-term sustainability and proper stewardship of donor funds• Lead internal and external Advisory Groups to engage key stakeholders• Develop and update service insights training curricula and materials in a variety of formats including online/webinars, videos, and in-person training scripts and curriculum• Train and onboard Partner Agencies into MANNA’s Service Insights Program• Coordinate volunteers, temporary staff and/or interpreters as needed to support initial training and intake efforts at key sites• Produce partner network data reports to be used internally and externally, using current data as well as planning for future data reporting.• In partnership with MANNA’s Development team, apply for grant funding, manage grant outcomes, and submit timely reporting

Asheville, North Carolina Area

● Responsible for creating and maintaining both internal and external resources regarding software, compliance, logistics, and policies and procedures● Provide Direct Agency Support as the on-site point person for agencies; providing problem-solving, customer service, coaching, and technology support● Responsible for project management and implementation of department systems, improvement, data analysis, and new project initiatives with a focus on cross-departmental work and service insights● Provide compliance support and resources for Agency Relations Team regarding compliance process and standards, IRS tax codes, Feeding America standards, etc ● Manage and maintain technology systems used both internally and by Partner Agencies, including establishing data standards and prioritizing data hygiene● Create data tools, spreadsheets, and reports used internally and externally to streamline Agency Relations work, internal/external collaboration, and agency data analysis● Facilitate agency tracking and categorization through the tiering process and agency sizing, processes continually updated and agencies examined 2x a year for each● Organization project manager in planning and implementing Feeding America’s Service Insights Platform Pilot● AR Team lead collaborating across departments to roll out new Inventory/Warehouse system, creation and user interface of Agency Online Ordering Portal, set up and training for internal CRM

Asheville, North Carolina Area

● Database Administration, Raiser’s Edge donor software (12,000+ records)● Primary user providing data entry, reports, imports, exports, and maintenance● Database cleanup resulting in 21,000 records to 12,000 records● After professional certification, expanded the use and functionality of database and modules● Restructuring database to expand query and reporting capabilities● Implementing additional tracking to reflect over $150,000 of annual fundraising efforts● Introduced tracking donor contact and expanded donor detail capabilities● Responsible for donor stewardship, communication, tax documentation, and donor retention strategies● Volunteer Coordination (150-200 volunteers annually)● Creation of Eliada’s 1st Volunteer Policies and Procedures Manual, restructuring program● Reestablished Pet Therapy Program on campus and mentor program for ESTA students● Special event coordination, marketing, management, and community sponsorships○ Annual Corn Maze■ All aspects of event: logistics, vendors, hiring, marketing, permitting, event management■ 42% increase in attendance through new marketing strategies and event restructuring■ 2018 Annual Corn Maze net profit highest in event’s 10-year history■ Introduction of beer/cider in 2018, securing permitting and 7 community partners to donate all craft beer○ Lunch of a Lifetime■ 600 to 800-person luncheon: leading logistics, vendors, seating, and day-of management○ Signature Event■ 300-person banquet with silent/live auctions: leading logistics, software, and ticketing● Residential Mental Health Counselor

Associate'S Degree In Human Services, Human Services, General

Certificate In Substance Abuse Studies, Human Services, General