Christopher Ralph Email & Phone Number

Mississauga, Ontario, Canada

• Provides continuous support to the Administrative Care Coordinators, the Physician Care Coordinators and the Reception team to ensure smooth daily operations in 20+ Cardiology Practices
• Works as part of a small team whose main focus is to maintain optimum efficiency levels through effective scheduling of all Technologists and internal/external PhysiciansNotable Achievements:
• Played a key role in facilitating a quick transition to the Virtual platform for 20+… Show more
• Played a key role in facilitating a quick transition to the Virtual platform for 20+ Cardiologists at the beginning of the 2020 pandemic Show less

Vaughan, Ontario, Canada

Mississauga, Ontario

• Maintained a 90% Retention rate...

Mississauga, Ontario

• Provided superior customer service while meeting all sales, quality and productivity targets
• Identified areas to increase revenue by positioning various value added services

Mississauga, On

• Coached new hires to consistently meet/exceed their quality and revenue targets
• Provided side-by-side coaching to reps meeting less than 40% of their scorecard

Missisauga, Ontario

• Provided support in resolving client concerns, diffusing irate situations and avoiding escalation
• Resolved over 95% of client concerns and provided tracking documentation to identify trends

Oakville, Ontario, Canada

• TBD