Christopher Rand Email & Phone Number

Winona, Minnesota, United States

Independent Wealth Management consultant with experience in writing strategic plans for expansion, Operational analysis with streamlining to enhance efficiency and effectiveness, review and analysis of Operational Risk and Compliance programs.

Private Bank & Trust

● Served as member of the executive management team governing the Citizens Private Bank, with $3.2B in AUM and $3.7B in Custody. ● Oversaw multi-site Institutional Services Group, including daily operations, fiduciary advisement, investment management and performance reporting, account administration and securities reconciliations, financial planning, private banking, and operations. ● Managed 9 direct reports, 7 relationship managers and 2 support staff. ● Generated a 33% client revenue increase over 5 years, and $18mm in NIM. Resulting in a retention rate of 92%, growth rate of 7.2%.● Fostered client experience through direct interaction and coordination with internal and external teams, as well as leveraging centers of influence, to deliver exceptional service and target appropriate investment solutions for each client.● Instituted Salesforce as a CRM tool that allows client interaction to be accurately reflected on a timely basis to allow for management oversight and guidance.● Demonstrated a history of leadership with expertise in managing and mentoring junior level colleagues in client experience and sales support.

● Managed and coordinated departmental portfolio of over 1,200 trust accounts, ranging in size from $250k to $1.1B, in compliance with fiduciary, banking and ERISA standards.● Wrote vendor management and Department policies and procedures.● Delivered department strategic plan and budget. Managed Profit & Loss budget, including revenue collection and expense control achieving six years of 7.5% annualized revenue growth.● Developed a mutually productive relationship with federal regulators, while overseeing annual examinations, providing, and preparing data in response to audit questions.

Waterbury, Ct

● Directed all aspects of selling and servicing of $1.75B in trust and institutional assets including 401k, 403b, 457, pensions, ESOP, HSA, VEBA, as well as non-qualified and excess corporate cash, ranging in asset size from $100k to $250M. ● Increased the client base by 100% from 2002 to 2006 while increasing fees 300%.● Monitored and analyzed changes in federal and state tax law, Department of Labor and IRS codes and regulations for the trust department as it related to effects on clients and department policies and procedures.

Springfield, Massachusetts Area

Hartford, Ct