Christopher Ratliff Email and Phone Number

• Lead a team of 37 people in a matrix environment, overseeing electronic health record implementations throughout Las Vegas and Los Angeles, providing support for 9 acute care hospitals and 15 ambulatory clinics• Intrinsic team member implementing the transition to electronic health record systems, providing guidance through the integration process encompassing telemedicine solutions and daily support, managing 9 hospital and 15 clinic complete transitions and 50+ add-ons and optimizations within 10 years• Directly led EHR transition management, achieving hospital approval establishing the governance process, monitoring and cultivating processes to attain maximum effectiveness• Oversaw clinical data analysis, integrating various divisions creating standardized interactions, resulting in successful projects recognizing and implementing the most effective technology• Achieved operations and product superiority, persistently maintaining under budget both the $5-8M training budget and $10-15M operational budget• Attained specialized proficiency in electronic health record, effectively overseeing governance and date receiving elite satisfaction scores, leading to recognition as top tier of leadership through employee experience surveys• Successfully streamlined patient safety through technology, inaugurating medication scanning, lab scanning, sepsis management, vital sign integration, and mobile communication• Developed and managed organizational training, ensuring consistent policy and procedure understanding, leading to efficiency and productivity

• Directly responsible for the scheduling and implementation of training, educating over 3K+ employees in electronic health record• Integral team member creating professional development materials, providing detailed training for electronic health record• Managed all logistical coordination concerning training, arranging sign-ups, and ensuring proper preparedness for instructors

• Managed a team of 10 therapists within a 150-bed hospital, maintaining department operations for all inpatient and outpatient physical, occupational, and speech therapy• Provided patient assessment and specialized treatment within a critical care setting, ensuring the highest quality healthcare• Performed consistently achieving all productivity standards, persistently functioning below departmental budget• Recognized as a skilled leader always performing at top-level, resulting in the advancement to the Electronic Health Record Training Coordinator

Supervised and directed all operational responsibilities, managing all therapy personnel, scheduling, and patient care affairs• Directly responsible for patient evaluation and strategic treatment plan, providing critical care patients with excellent care