 Hold a leadership position with responsibility on increasing sales revenue while properly delegating responsibilities/duties within the company Directly communicated and interacted with customers and residents to sell or upsell various services to maximize business revenue Handled inbound calls to facilitate customer acquisition while ensuring their needs were met and exceeded; made constant sales calls in order to exceed goals Delegated services to clients within apartments/business buildings while utilizing numerous tools and supplies to assure top quality service Responsible in converting potential clients (prospects) to satisfied paying customers Responsible for telecommunication with potential and existing customers Consulted clients in matching them with the service that would best fit their needs Serviced clients to solve their requests or complaints; created invoices to bill the clientele

Responsible for the Call of Duty Division of an organization seeking to spread to a new marketDeveloped the organization’s framework tailored specific to the Call of Duty environment. Played a significant role in establishing the organization in the relatively new environment, while ensuring competitive success in the esports arenaOversaw the selection of Call of Duty professional players for the organization’s teamsStrategized with key leaders to ensure long-term success

• Designed and executed on monthly sales quotas through an average 400+ daily outbound/inbound phone calls and 40+ daily sales emails• Managed entire sales cycle from prospecting to retainment of clientele, and performed effective sales presentations at all times and collaborated with a team to optimize processes

• Positioned in the #1 Wells Fargo Bank in the US for largest customer population• Held a leadership role, overseeing bank tellers and other personal bankers to ensure customers were treated with upmost quality and sales opportunities were not missed• Ensured all customers’ needs were met by offering an extensive variety of products and services within the Wells Fargo Co. & partnering corporations• Consistently a top performer in meeting and surpassing rigorous monthly/quarterly sales goals • Top Personal Banker for customer return rate & satisfaction according to the Wells Fargo monthly surveying system• Executed inbound sales calls to make personal appointments for customer acquisition or handle requests; made outbound sales calls in both cold and warm markets in order to facilitate foot traffic and customer acquisition• Utilized a variety of products and services to cross-sell to customers in order to build a relationship with Wells Fargo, such as opening new bank accounts, facilitating wire transactions, applying to loans, lines of credits, credit cards, and HELOCs• Success relied on product knowledge and customer referrals/retention• Overlooked bank operations within the branch, handling large amounts of cash and bank assets• Financial advisor for clients by providing financial plans to help them meet their goals• Proactive in making lists of potential clients to make sales calls during downtimes• Responsible in making outgoing referrals to partners for Investments and Real Estate• Helped customers get out of debt and other financial difficulties through the utilization of Wells Fargo Bank, N.A. products and services

• Earned multiple awards for sales, personal team size, and for passing state exams• Directly mentored by top-earning regional Primerica leaders• Held top record sales in our branch within new life insurance agents• Sold various financial service products including life insurance, annuities, stocks, bonds, and retirement accounts• Created an ongoing chain of customers that derived from referrals and connections to previous clientele• Held accountable to sales goals by our team leader• Big part of sales niche derived from extremely cold market environments• Utilized self-made prospecting lists to call at least 100 individual prospects per week• Required to be highly self-motivated to maintain consistency• Forced to think outside of the box in order to acquire sales• Recruit and train qualified individuals into becoming state certified life insurance agents to increase distribution of products and services• Leader to my own personal sales team that reached a total of 20• Responsible in educating customers with a goal to solve debt using financial planning

• Brought in high sales volumes and competed with 35 Southern California Stores• Constantly earned top #1 Sales Representative in my division (city) for sales revenue and commission, earning 70% conversion to sale for walk-ins• Worked at the second busiest Cricket Wireless in Southern California then stationed in two other locations to help increase their store revenue• Exceeded monthly Sales goals by utilizing clients database and educating walk-in guests on new phone, plans & accessories with upselling in mind• Be the customers’ expert while assisting them by supplying them with information on how to resolve issues, both in-store and over the phone• In charge of cash, deposits, and withdrawals, opened and closed store throughout the week• Handled bill payments, plan changes, phone upgrades, and many other Cricket Wireless transactions• Flyer to bring in foot traffic from the surrounding market