Responsible for managing delivery drivers to deliver food in a timely fashion. Coordinated driving schedules to meet client demand. Coached drivers to consistently provide superior customer service.

Trained team members on up to date tactical techniques and procedures. Supervised the operations and organizational maintenance of weapons systems and specialized equipment. Provided tactical guidance.

Resolving customer situations and dispatched emergency services when needed. Prioritized calls and determined appropriate action. Provided thorough technical support and problem resolution for customers.

Shared product knowledge with customers including personal recommendations. Worked as team member to provide the highest level of service to customers. Demonstrated that the customer comes first by serving them with a sense of urgency.