Christopher Recker Email & Phone Number

South Central Region (Dfw, Ok, Nm)

United States

Provide top notch ATM's to clients, as well as repair services.

Bankston Honda Of Lewisville

Managed all steps of the Finance and Insurance process, initiating loans, selling aftermarket products, and tracking funding. Monitored and resolved funding issues to maximize cash flow and drive profitability.

Implemented customer-centric selling system focusing on identifying customer needs, building value and creating long-term customer relationships, increasing unit sales by 48%. Managed staffing, personnel, and training for the sales department. Maintained 100% customer satisfaction based on Chevrolet Customer Satisfaction Index surveys.

Managed all steps of the vehicle sales process, conducting credit interviews, verifying applications, netotiating terms of sale, and closing customers. Managed vehicle sales inventory, selecting and ordering new vehicles and purchasing used vehicles at auction to ensure proper product mix and stock levels. Assisted with Finance and Insurance duties as needed.

Implemented customer-centric selling system focusing on identifying customer needs, building value and creating long-term customer relationships, increasing unit sales by 190% over last year Managed staffing, personnel, and training for the sales department. Maintained 95% customer satisfaction based on Nissan Customer Satisfaction Index surveys.Generated additional leads and sales through creative prospecting and tenacious follow-up.

Managed all steps of the Finance and Insurance process, initiating loans, selling aftermarket products, and tracking funding. Monitored and resolved funding issues to maximize cash flow and drive profitability.Jim Moran and Associates (JM&A Group) - 3,800 enterprise clients nationwide, one of the largest providers of sales process training, profitability consulting, and placement services for the retail automotive industry.

Promoted from Specialist after receiving the "Top Gun" (#1 in Group) award. Professionally represented JM&A Group to 84 individuals in 43 store locations, working directly with Owners, Presidents, and executives on a daily basis managing ongoing employee training and development,Directed and tracked individual account profitability goals, critical success factors, and barriers to success. Developed and implemented customer management, performance tracking, and goal management solutions. Created and presented rich-media performance and training presentations at Division-level meetings. Collaborated with store executives to define product offerings and determine optimal financial product mix.Directly improved dealer bottom-line profitability through the implementation of comprehensive product presentation and selling systems.Audited contracts and transaction records to identify and resolve areas of legal non-compliance. Coordinated and supported client-side implementation of the JM-Solutions web-based products suite.Directly improved dealer bottom-line profitability through the implementation of comprehensive product presentation and selling systems solutions based on the analyses performed.

Traveled around the country working on-site with dealer staff across the nation implementing comprehensive sales training solutions. Led in-store training meetings, performance reviews, and coaching sessions. Evaluated staff performance and provided consulting services to owners to assist with personnel management. Provided comprehensive business plans designed to reduce inefficiencies. Worked side-by-side with staff, demonstrating sales techniques through direct customer interactions. Proudly earned the "Top Gun" (#1 in Group) award, resulting in promotion; Group One Automotive - 143 stores, one of the largest automotive groups in the nation.

Implemented customer-centric selling system focusing on identifying customer needs, building value and creating long-term customer relationships, increasing unit sales by 48%. Managed staffing, personnel, and training for the sales department. Maintained 100% customer satisfaction based on Chevrolet Customer Satisfaction Index surveys.Generated additional leads and sales through creative prospecting and tenacious follow-up.

Managed all steps of the Finance and Insurance process, initiating loans, selling aftermarket products, and tracking funding. Monitored and resolved funding issues to maximize cash flow and drive profitability.Generated secondary leads to created additional income sources for the store. Overall leader in aftermarket product sales 2004 - 2005.

Managed all steps of the vehicle sales process, conducting credit interviews, verifying applications, netotiating terms of sale, and closing customers. Managed vehicle sales inventory, selecting and ordering new vehicles and purchasing used vehicles at auction to ensure proper product mix and stock levels. Assisted with Finance and Insurance duties as needed.

Health Services/Allied Health/Health Sciences, General

Activities and Societies: Phi Lamda Chi Alumni

Diploma, Buisness