Christopher Reckers Email & Phone Number

Amelia, OH, US

United States

Cincinnati, Ohio, United States

Cincinnati, Ohio

Mason, Ohio

Taking inbound calls and working self created help tickets from end user's and providing technical support, focusing on customer service and first call resolution, when possible.

Cincinnati, Ohio

Amelia, Ohio

-Welcome guests into service center-Advise guests on what type of oil is recommended for their vehicle, and what,if any preventive maintenance is due for their vehicle by way of mileage and make/model of vehicle.- By being customer service captain, I am in charge of analyzing our CSAT scores, making sure the voice of our guests are heard, and that we take.

Cincinnati Area

Greet and ensure customers are receiving help at Verizon wireless. This was a contract position that ended on July 1.

San Diego, CA

-Providing a great customer experience while guests were in the store.-Sell, upgrade, activate, and perform light tech support on cellular phones on the Sprint, AT&T and Verizon carriers.-Execute planograms and signage to company standards.-Maintain a positive profit and loss statement.-Recruit, hire, train, and retain talented employees.

San Diiego, CA

Responsible for the sales and profitability of the technology and front end areas of the store. Oversee and delegate the implementation of planograms in the store. Executed and delegated quarterly merchandising plans. Currently manager on duty on a rotating basis.

Was responsible for the sales and profitability of the furniture/lamp/wall décor areas of the store. Helped oversee operations in the receiving area as well as the front end. Helped recruit/train new associates in the store. Controlled store expenses and was responsible for portions of the

Oversee all operations of the store. Trained and developed department managers and assistant managers. Recruited and trained hourly associates.

Oversee all operations of the retail store. Developed manager trainees into sales/operation managers, developed sales/operation managers into general managers.

Motivated associates to make sales goals and sell protection plans. I was responsible for the sales and profitability for the front end, furniture and electronic areas of the store.

Was responsible for the sales and profitability of the office supplies and copy center. Oversaw the hiring/coaching of associates, retention of hr records, controlled payroll and store shrink.

La Mesa, CA

During the 4 years I held various executive positions in hardlines, softlines, overnight replenishment and logistics. Assisted in payroll control, was a member of various safety/shrink committees. Was responsible for the overall presentation and operation of several departments within the store. I reported directly to the store team leader. eeR

B.S. In Information Technolongy Management, Graduated

Graduated 8/2022

A.S. Business Information Systems, Business Information Systems

Activities and Societies: Graduated with A.S. in Business Information Systems

Diploma, General Education

Activities and Societies: International Club, Spanish Club, NHS, CSF, Chess ClubTo seek new experiences in a supervisory and or managerial.