Christopher Redding Email and Phone Number
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Accomplished professional working with a team with my acquired skills and knowledge providing success and the opportunity to obtain new skills and knowledge are available.Skills• 20+ years of customer and billing/collection service; internal and external to the business• Proficient with MS Office (Excel, Word, and Outlook)• AS/400 Power User• Accounting and Budget Experience • Cash Handling (certified)• Typing and 10-key by touch• Build and repair PC for past 25+ years• Team player• Project management• Supervisory
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Systems AccountantCity Of College Station Oct 2022 - PresentCollege Station, Texas, United StatesNew system implementation and subject matter expert, tracking progress of current projects, data validation and cleanup, logging issues and working towards resolution of issues, testing new systems and updated current systems, ensuring all parties access and needs are met in new systems and current, in house first line support for the utility customer service team. -
Csr Level IiiCity Of College Station Jul 2019 - Sep 2022Bryan/College Station, Texas AreaUpdated 10/2021 - Collections and Special Projects; review accounts for collections activities on a monthly basis, create reports for calls, texts, and emails to collection customers, update accounts as paid, setup of payment plans, provide monthly information to collection agency. Special projects include review of new report methods, training temp hires for high volume connect/disconnect order seasons, and software review. Continuing daily review of electric and water readings to provide approximately 40,000 customer accounts an accurate and timely bill. Daily radio communication with field staff troubleshooting and expediting customer expectations. Daily service order retrieval and closure in a billing system to provide other departments the most up to date information. Daily interaction with call center and front counter personnel while retrieving information to explain and advise customers of issues. Testing of new systems and sharing of knowledge already obtained on the Naviline and AS400 billing related systems. Administer daily upload and download of meters from billing system to reading system for a 3rd party vendor. Provide reports as requested.
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Ucs Division ManagerCity Of Carrollton Mar 2014 - Jun 2018Manage a finance division consisting of water utility bill presentment and collections, monitored alarm permit and false alarm billing and collections, frontline customer service, EMS, Gas Leak, Franchise Fee, Hotel/Motel billing and collections and various collections for Environmental Services. Team consists of 4 CSR, 3 utility billers, 1 senior biller, 1 billing technician, 2 senior meter readers, 4 meter readers, 1 field customer service technician and 2 supevisors. -
Financial Services SupervisorCity Of Carrollton Dec 2010 - Mar 2014Supervise a team of 9 consisting of a CSR group, water utility billing group and police monitored alarm group. Work on projects, reporting for council and various ACM requests, open records request and fulfillment, and daily customer interaction.
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Financial Services SpecialistCity Of Carrollton May 2004 - Dec 2010Process average of 1500 water utility bills on a daily basis. Transfer, verify and post both electronic and hand keyed payments for water utility bills, created, uploaded and verified billing calendar in water utility billing software, worked on projects as assigned by supervisor for various water related requests and administration of the land management database for the City.
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Tnac RepresentativeVerizon Jun 2001 - Nov 2003Create and publish reports for the PUC, assign telephone numbers upon request by various call centers, report writing as needed and clean up of old telephone numbers for reuse.
Christopher Redding Skills
Christopher Redding Education Details
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Accounting And Finance -
A & M Consolidated High SchoolHigh School Diploma
Frequently Asked Questions about Christopher Redding
What company does Christopher Redding work for?
Christopher Redding works for City Of College Station
What is Christopher Redding's role at the current company?
Christopher Redding's current role is Live each day to the fullest as you never know if tomorrow will come..
What is Christopher Redding's email address?
Christopher Redding's email address is ch****@****ton.com
What is Christopher Redding's direct phone number?
Christopher Redding's direct phone number is +197224*****
What schools did Christopher Redding attend?
Christopher Redding attended Sam Houston State University, Blinn College, A & M Consolidated High School.
What skills is Christopher Redding known for?
Christopher Redding has skills like Customer Service, Customer Engagement, Project Management, Account Management, Technical Support, Information Technology, Dispute Resolution, Typing, 10 Key, Computer Hardware, Computer Repair, Research.
Who are Christopher Redding's colleagues?
Christopher Redding's colleagues are Conner Martin, Ron Schaefer, Raymond Olson, Beth Lenford, Kristen Hejny, Chris Poole, Lindsey Pressler, Eit.
Not the Christopher Redding you were looking for?
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Christopher Redding
Greensboro, Nc2grupobimbo.com, bimbobakeriesusa.com -
1arvada.org2 +172089XXXXX
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Christopher Redding
Environmental Health Safety Specialist | Workplace Safety, Industrial SafetySherrills Ford, Nc -
Christopher Redding
White Marsh Station, Md1disa.mil -
2gmail.com, gmail.com
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