Christopher Rendon Email & Phone Number

San Diego, CA, US

San Diego, California, United States

San Diego County, California, United States

San Diego County, California, United States

Maximizing nonprofits impact through our online world-class fundraising suiteClassy is a social enterprise that creates world-class online fundraising tools for nonprofits, modernizing the giving experience to accelerate social impact around the world. Since 2011, fundraising on the Classy platform has doubled each year—resulting in thousands of nonprofits.

San Diego, California

*Communicates directly with Equitable Financial Advisors and clients via phone/email to ensure complex situations, and processing is executed within service level agreements.*Corresponds with internal departments to ensure operational tasks are completed. *Adheres to compliance/risk procedures and exhibits detailed attention to policies while maintaining.

Dallas/Fort Worth Area

*Delivered exceptional level of service to clients through adopting feedback, resulting in client retention and increased memberships. *Promoted services, programs, and classes to members and guests.*Delegated incoming calls to appropriate staff members.*Trained new employees.

Irving, Texas

*Delivered customer support to an average of 30 agents a day via phone and email.*Corresponded with management team to determine solutions to problems and ensure changes were made to improve agent satisfaction.*Resolved policy issues and shared benefits of new technology.*Cross-trained and provided back-up for other customer service representatives which.

Austin, Texas

*Determined liability for new automotive claims within state mandated initial contact laws, resulting in a 30 percent decrease of claims not transferring to a critical contact pool. *Detailed coverage’s, liability, and reasons for denial of claims to policyholder’s, attorney’s, and third-party providers.*Coordinated estimates, repair proposals, and rental.

Austin, Texas

*Interviewed claimants, named insureds for pertinent claim information. *Assigned non-single automotive claims to auto claim representatives. *Demonstrated mastery of customer service call script within specified time frames.*Addressed claim inquiries in a timely and accurate fashion.*Developed effective relationships with all call center departments.

Austin, Texas

*Completed a 3 month training program resulting in obtaining a state adjuster license. *Interviewed claimants, named insureds,and witnessed for pertinent claim information. *Analyzed first reports of loss and underlying file material to determine claim validity.*Provided exemplary service resulting in a promotion 3 months after obtaining my state adjuster.

Austin, Texas Area

*Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.*Improved service quality and increased sales by developing a strong knowledge of company's products and services.*Reviewed clients' accounts and results regularly to determine whether life changes, economic developments or.

*Assisted and educated clients in proper selection of high-end footwear.*Created advertising and marketing strategies with Store and Area Manager.*Designed in store displays for products*Created daily tasks and goals for employees*Balanced registers *Provided excellent customer service

*Assisted customers with clothing selection and provide them with detailed information about different fabrics and cuts of designer clothing.*Worked closely with management in all levels including scheduling, training, and creating daily, monthly, and annual goals*Created in store floor displays and store design layout for improving shopping experience to.

Bachelor Of General Studies, Mass Communication, Psychology, Fashion Merchandising

Activities and Societies: Volunteer for Aids Services of Austin

Nursing, Practical Nursing, Vocational Nursing And Nursing Assistants, 3.7 Gpa