We are an independent specialist consultancy providing impartial comparative analytics for organisations. Our databases of IT costs, prices, service levels and best practices allow us to provide fact-based guidance to our clients across a range of industries, enabling them to improve their competitiveness and increase the value they deliver. Our capabilities include benchmarking, performance optimisation, market testing and a range of sourcing related services including evaluation, service… Show more We are an independent specialist consultancy providing impartial comparative analytics for organisations. Our databases of IT costs, prices, service levels and best practices allow us to provide fact-based guidance to our clients across a range of industries, enabling them to improve their competitiveness and increase the value they deliver. Our capabilities include benchmarking, performance optimisation, market testing and a range of sourcing related services including evaluation, service delivery models, pricing analysis, governance and transition support. Show less

Freelance consultant / interim manager.

Responsible for the worldwide leadership of Gartner’s consulting business in the area of IT performance management and benchmark analytics. Responsibilities included strategy, thought leadership and operational management. Also personally worked on a variety of client projects across the globe throughout this time.

Responsible for Gartner’s IT performance and benchmarking business throughout Europe, Middle East and Africa.

Career began in systems programming, then moved into technical consultancy and finally into broader technology-related management consultancy. I have worked for IT vendors, service providers and end user organizations in a variety of vertical markets.