Christopher Rhodes's Location
San Diego County, California, United States, United States
Christopher Rhodes's Contact Details
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About Christopher Rhodes
Software Engineering and Information Technology professional highly successful at helping organizations effectively bring people, process, environments, and technology together for measurable, repeatable success developing, delivering, and maintain solutions, improving individual and organizational effectiveness, and establishing a learning culture.
Christopher Rhodes's Current Company Details
Engineering and IT professional specializing in ALM/SDLC, Methodology, Strategy, Architecture, Org Change Management
Christopher Rhodes Work Experience Details
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Director Of Software EngineeringZuora Feb 2022 - Dec 2022Redwood City, California, UsSubscription Ended -
Devops ManagerBd Sep 2019 - Feb 2022Franklin Lakes, New Jersey, UsResponsible for ensuring the Microsoft Azure DevOps platform and additional integrated systems met the needs and expectations of BD business units and software development teams. Successfully migrated on premise Team Foundation Server to Azure DevOps Services for multiple business units. Updated Online Analytic Reporting Services to use Azure DevOps and PlanView. Subject matter expert for Azure DevOps Services and Capabilities. Managed off-shore development and test resources. Worked with cross functional teams to improve process templates to reflect simplified agile practices while remaining compliant with strict regulated reporting requirements. Delivered “On Demand” Quality Management System reporting which reduced data load time from 24 Hours to < 15 minutes. Led effort to move from legacy SSRS reporting capabilities to PowerBI for Quality Management System reporting. -
Manager Software Development And Support / Solution Architect / Lead DeveloperEase Inc. - Process Performance Solutions Jun 2016 - Sep 2019San Clemente, California, UsModernizing Client Server and ASP.NET Web form applications providing Manufacturing Operations Management services and integration with Enterprise Resource Planning and Manufacturing Execution Systems used by major automotive and manufacturing customers across the world. Managing off-shore development and test resources across multiple source bases and versions. Responsible for full development lifecycle. Hands on development responsibilities across all applications. Wrote custom diagnostic logging mechanism to facilitate logging injection, problem determination, and problem resolution. -
Director Of Product Management, Data Analytics, And Product SupportHarbor Health Systems Oct 2015 - Jun 2016UsEstablished full Product Lifecycle Management of Harbor Health Systems Product Portfolio, which provides scalable Identity Management and Provider Scoring for Managed Provider Networks, including Ideation, Product Feature Development, Backlog Grooming and Prioritization, Application Development, Data Management and Analytics, and Product Support. Salesforce is used to capture and track customer demand; Rally is used for Product Portfolio Management and Delivery Execution. Created application to unify Rally and Salesforce APIs enabling team to work from single user interface. Establishing actionable KPIs and Metrics for full transparency of entire lifecycle of each product -
Director Of Product SupportHarbor Health Systems Sep 2015 - Oct 2015UsEstablished Product Support team and Technical Services Framework. Responsible for customer request management using Salesforce and Rally. Responsible for Incident and Problem Management including triaging incoming cases, Demand Management, communicating status to business, and following execution delivery through development and deployment, including Change Management Practices for Customer Configurations and Data Exchanges.
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Director Of Enterprise Architecture And Technology ServicesFirst American Title Oct 2014 - Jun 2015Santa Ana, California, UsEstablished Enterprise Architecture Team: designed organization approach with senior management, staffed team, established Architectural process throughout IT including process touch points, architectural artifacts, and Capability Catalog consisting of business and technology assets to be reused including full Application Lifecycle Management (ALM) and portfolio review process.Established Architecture Community comprised of Architects across the functional areas of IT: AppDev, Infrastructure, Information Management, and Information Security. Drove work on key architectural initiatives: Identity Management, Data Strategy, Data Integration Framework, Common Logging Framework, Application Security Controls, core system Service Virtualization and API Management, Demand Management (ServiceNow), Project Management (ProjectServer), Work Management (TFS) tool and process integration. Wrote custom .NET C# Excel addin accessing TFS API to evaluate source control and work item practices.Established Application/System monitoring framework combining common logging framework with System Center application and performance monitoring. Created custom SharePoint portals for Architecture Team and IT Delivery Framework: SharePoint client object model, custom page layouts/content type, web parts, and style sheets. -
Program Manager It Maturity ProgramFirst American Title Jun 2013 - Jun 2015Santa Ana, California, UsMoved from gated waterfall delivery process to Agile/Iterative development. Established six part program: development fundamentals, iterative development, build automation, built-in quality, data as code, and architecture driven solutions. Worked closely with Microsoft Consulting Services (MCS) on content and sequencing of work streams. First American Lead on two process design engagements with Accenture: SDLC and Metrics, and Portfolio Strategy and Demand Management. Travelled to India to assess adoption and train process change owners / scrum masters.Established IT Delivery Framework: integrated best practices from ITIL, COBIT, TOGAF, PEAT/POET, Accenture, and industry, with current First American agile methodology. Established key architecture and security review and process gates throughout solution lifecycle.
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Director Middleware ServicesFirst American Title Jun 2013 - Oct 2014Santa Ana, California, UsEstablished Middleware Services team. Implemented SOA Network Director and SOA Lifecycle Manager, TIBCO Business Works and TIBCO Enterprise Service Bus. Created architectural approach to migrate point to point solutions to Middleware Platform. Reduced need to refactor applications by leveraging SOA practices and capabilities to reuse existing application capabilities across enterprise such as Melissa Data (address search) and proprietary search services for the Title Insurance products and services used by Agents, Lenders, Brokers, and Borrowers. Taught PowerShell classes to Middleware team and Software Configuration Management teams to enable deployment automation of application and middleware components.
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Manager Integration And Reporting ServicesPacific Life Insurance Jan 2009 - Jun 2013Newport Beach, Ca, UsLed team responsible for division wide Reporting Services using Microsoft SQL Server Reporting Services (SSRS). Team provides reporting capability and reporting solutions to all application development teams.Personally wrote custom .NET application (WPF, C#, SQL) to collect SQL data using SQL Management Objects (SMO) for all SQL instances in eight technical environments.Led team responsible for middleware services used by over two dozen applications. Completed migration of middleware services from SeeBeyond to BizTalk 2006 R2. Worked with staff to assess and develop skills, modernize portfolio, and establish effective support practices. Helped mainframe developer transition successfully to Wintel development. Worked with business to understand need, prioritize demand, and deliver releases across several application areas.Standardized support and deployment process. Support Blackberry, daily checklist, standardized logging, support rotation, knowledge transfer. Eliminated deployment uncertainty using standard PowerShell scripts and process. Coached team on how to engage business, take on new work, and deliver shared support.Personally rewrote backend and business layer of MultiCase Reporting (MCR) to remove code and stabilize platform during high volume month end processing. C# code. Created Visual Studio project templates for EAC development.Led effort to migrate source code from Visual Source Safe (VSS) to Team Foundation Services (TFS) and latest release of Visual Studio. Produced training guides and conducted training classes. Currently using TFS 2012/Visual Studio 2010/2012, Visual Studio 2010/2012 Database Projects. -
Manager Sharepoint Delivery And Support ServicesPacific Life Insurance Apr 2006 - Jan 2009Newport Beach, Ca, UsLed effort to pilot Microsoft SharePoint 2007 in Life Division. Collaborated with external vendor, defined overall framework for implementation including establishment of four multi-server SharePoint technical environments including custom Site Definitions, Web Applications, Site Collections, Sites, Security, and Content Types. Managed strategic rollout of SharePoint for Life Division (1000+ users).Managed deployment and support of custom SharePoint application used by Compliance and Marketing for collateral development and filling. Application consisted of custom .NET components, K2 Workflow, and SharePoint 2007. Established support team and built in house SharePoint expertise.
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Program Manager Life Division Methodology / It Effectiveness ProgramPacific Life Insurance Mar 2000 - Jun 2006Newport Beach, Ca, UsArchitect and Program Manager for Life Division Methodology. Implemented full solution lifecycle methodology covering visioning, project planning and management, solution delivery and deployment, and sustaining support. Deliverables included executive sponsor visioning and objective establishment, senior management briefings, communication plan, project scope and deliverable specification, documentation, training, and measurement of results. LDM includes role definitions, process and procedures, deliverable templates, technical environment establishment, reference documentation: policies, standards, roadmaps and guidelines, balanced score card, and lessons learned feedback. Program successfully replaced six disjoint departmental approaches and tools for Application Portfolio Management, Demand Management, and Solution Delivery with unified methodology used by all 200+ members of Life Division’s IT department and Project Management Office. Methodology tailored for division and based on effective practices from MSF, RUP, CMM, BIM, OPF, PMI, ITIL, and Method One.Updated and extended LDM to incorporate roles, processes, and deliverables for IT Operations team after decentralization of Infrastructure Operations.Worked with CIO and senior management to formalize IT Framework to guide current and future effectiveness work. Deliverables include process framework, role definition, and tool selection.
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Manager Division And Application ArchitecturePacific Life Insurance Mar 2000 - Apr 2006Newport Beach, Ca, UsTeam responsible for architecture of all solutions in Life Division including vision and planning, impact analysis, solution allocation, and common infrastructure components. Solutions span Mainframe, UNIX, and Wintel platforms. Group consists of architects and infrastructure architects. Established development and test environments that implement a segmented, multi-zone architecture that reflects production operational environments consistent with Corporate security policies. Produced and conducted training program on how to use effectively the technical environments.Chair of Architecture Steering Committee and ongoing Architecture Impact evaluations which align business processes with execution architecture. Established division wide development and centralized test environments. Work requires close coordination with centralized PMO and Corporate IT Infrastructure Services departments.Led development and test teams responsible for new business workflow automation project. Involved with all aspects of project from initial planning, analysis, design, development, testing, through first deployment. Matrixed project management responsibilities with Accenture
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Engineering ManagerFilenet 1995 - 1999Responsible for 16 development engineers performing sustaining, new development, and integration testing tasks for Catalog Services in the FileNET Imaging and Document Management System (IDMIS).Lead team of four developers creating next generation document management product. Tasks include: OO Analysis and Design, use case analysis, detail schedule formation, specification review, and resource coordination.
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Engineering Project Leader - Server Application Services / Oem SupportFilenet 1993 - 1995Led team of individuals in the development of a comprehensive suite of automated test code for the IMS product. Tests include black-box and white-box testing and performance, capacity, and regression testing.Lead group of four engineers responsible for providing direct Engineering support to FileNET OEM, Unisys
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Senior System Engineer / System Performance SpecialistFilenet 1987 - 1993Supported WAL a C, function based, API providing access to all IDMIS system services. Conducted Advanced System Consultant Training seminars in Performance. Created automated tuning and data collection tools.Increased product stability through product wide investigation of software problems. Created formal Software Maintenance and Update policy and procedure that provided for delivery of fixes to customers without destabilizing production environment.Responsible for analysis and resolution of system and application level performance problems for distributed UNIX image management system. Responsible for developing and conducting system architecture and performance seminars in US and Europe for new hires, system engineers, and customers.
Christopher Rhodes Skills
Management
Project Management
Insurance
Sdlc
Business Analysis
Vendor Management
Enterprise Architecture
Process Improvement
Requirements Gathering
It Strategy
Visio
Sharepoint
Pmo
Software Project Management
Disaster Recovery
Business Process Improvement
Integration
Agile Methodologies
Requirements Analysis
Project Management Office
Software Development Life Cycle
Christopher Rhodes Education Details
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Western State College Of LawDoctor Of Law (Jd) -
Uc Irvine
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Pasadena Polytechnic
Frequently Asked Questions about Christopher Rhodes
What is Christopher Rhodes's role at the current company?
Christopher Rhodes's current role is Engineering and IT professional specializing in ALM/SDLC, Methodology, Strategy, Architecture, Org Change Management.
What is Christopher Rhodes's email address?
Christopher Rhodes's email address is ch****@****ora.com
What is Christopher Rhodes's direct phone number?
Christopher Rhodes's direct phone number is (949) 348*****
What schools did Christopher Rhodes attend?
Christopher Rhodes attended Western State College Of Law, Uc Irvine, Pasadena Polytechnic.
What skills is Christopher Rhodes known for?
Christopher Rhodes has skills like Management, Project Management, Insurance, Sdlc, Business Analysis, Vendor Management, Enterprise Architecture, Process Improvement, Requirements Gathering, It Strategy, Visio, Sharepoint.
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