Promoted from Refuse Collector in July 2021.Established team priorities, maintained schedules, and monitored performance and conveyed constructive feedback to improve skills.Monitored daily operations and routes to resolve issues and drive operational effectiveness.Planned, distributed, monitored, and followed up on daily route assignments to service customers per company standards and agreements.Scheduled, attended, and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement.Cross-trained existing employees to maximize team agility and performance.Leveraged data and analytics to make informed decisions and drive business improvements.

Promoted from Residential Driver to Crew Leader in November 2017Determined quickest and safest routes for delivery by using effective planning and organizational skills.Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.Daily operation of front, side and rear loading trucks and ensuring vehicle compliance.Improved staffing during busy periods by creating employee schedules and monitoring call-outs.Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.Utilized GPS and other navigation tools to plan routes and stay on schedule.Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.

Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos.Operated side load trucks daily adhering to company safety standardsCommunicated with dispatchers and other personnel to coordinate transportation schedules changes based of traffic, weather changes, accidents, and equipment breakdowns.Followed proper safety procedures and protocols while loading, unloading, and operating vehicles.Obtained necessary permits and licenses to operate various commercial vehicles legally.Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.Maximized load safety by balancing, securing, and weighing products.