At Morningside House of Sarasota, my focus has been on fostering relationships within the community, overseeing the move-in process, and driving census goals. With a commitment to memory care, my expertise in customer relationship management (CRM) has been pivotal in creating and executing outreach programs that elevate our presence and industry standing.Previously, as Community Relations Director at Poet's Walk, I captained our communities marketing strategies that bolstered partnerships and community engagement. My role involved mentoring new counselors, enhancing their lead management, and providing both on-site and remote support to ensure seamless family and prospect support.