Christopher Riddle

Christopher Riddle Email and Phone Number

Escalation Engineer at Deep Instinct @ Deep Instinct
new york, united states
Christopher Riddle's Location
Boyd, Texas, United States, United States
Christopher Riddle's Contact Details

Christopher Riddle personal email

n/a

Christopher Riddle phone numbers

About Christopher Riddle

Technologically advanced and highly adaptable professional with extensive experience designing, developing, updating, testing, and evaluating software and applicationsRepeated success spearheading complex system migrations and delivering software and technical innovations to improve client’s bottom line.Skilled programmer and project leader; able to direct multiple tasks effectively and readily master innovative software and tools. Proven ability to partner with business analysts, testers, and stakeholders throughout the production life-cycle to develop user-friendly and bug-free software.Possess excellent assessment skills to address complex organizational issues, embrace challenges with unique blend of creativity and practicality.

Christopher Riddle's Current Company Details
Deep Instinct

Deep Instinct

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Escalation Engineer at Deep Instinct
new york, united states
Website:
deepinstinct.com
Employees:
168
Christopher Riddle Work Experience Details
  • Deep Instinct
    Cloud Operations Engineer
    Deep Instinct Nov 2020 - Present
    • Create and maintain Jenkins pipelines using Groovy and Python backend• Solve escalated customer issues using advanced troubleshooting of clients logs, Docker container logs on Linux servers, and PostgresSQL. • Create and track defect reports for the Research and Development organization. • Perform software upgrades on server appliances hosted in Google Cloud Platform and Amazon Web Services. • Interface with Product Management to align product design with customer expectations.
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  • Deep Instinct
    Escalation Engineer
    Deep Instinct Nov 2020 - Present
    Texas, United States
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  • Wise, County Of
    Information Technology Specialist
    Wise, County Of Oct 2020 - Nov 2020
    Decatur, Texas, United States
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  • Epsilon
    Operations Engineer
    Epsilon Feb 2015 - May 2020
    Delivered operational management information by collecting, analyzing, and summarizing operating and engineering data and trends. Oversaw organization’s PeopleCloud Customer/Unite Platform and Created AWS Workspaces, EC2 Instances, and Redshift issues, including Matillion. Coordinated issues between multiple departments to resolve customer issues quickly. Coordinate with teams across the globe to ensure that issues are continuously worked to a resolution across time zones. Confirmed defects and writing documentation for developers as well as delivered effective solutions as needed. Developed and maintained the support proactive alert system, a custom Java application to streamline redundant support tasks (e.g. password changes, IAM access keys, common API calls). Created a Java GUI RESTful application for use by the support department.Key Contributions:• Established Harmony Email Marketing Platform using MySQL, Impala, Hive, Oracle databases, and Red Hat Linux.• Formulated Shell scripts to scan multiple different log files and support information regarding emerging issues, i.e. scan 10 application servers, and 18 email pipeline servers depending on what keywords were used at initial stages.• Evaluated and prevented client downtime by utilizing CloudWatch and Kibana to monitor logs.• Developed a custom Java application to automate redundant tasks for the support team.
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  • Tdi Technologies
    Software Test Engineer
    Tdi Technologies Nov 2009 - Feb 2015
    Manual and automated software testing on multiple platforms (Linux, Solaris, Windows, and OpenVMS). Tested products in an AJAX web based UI, JavaFX applet, and command line Java interfaces. Responsible for writing, maintaining and executing all test plans and test cases.Tools utilized include Request Tracker, Testlink, and Microsoft Visual Studio Team Edition (IDE and Test Manager).Responsible for the set up of Microsoft Team Foundation Server and conversion/import of all data from existing freeware tools.
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  • Infovision
    Web Application Developer
    Infovision Apr 2007 - Apr 2009
    Environment: ASP.NET 2.0, C#, SQL Server 2003/2005 Team Size: 15 members in India and US (Texas and Virginia) Description: Web Application DeveloperActive participation in architecture and design decisions as part of the complete life cycle, from requirement gathering through product deployment.Development in C# (.NET), JavaScript, ASP.NET, in a custom AJAX framework using MS SQL.Integral member of multi-national geographically dispersed developmental team, coordinating with members around the world.
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  • Genuine Parts Company
    Senior Support Analyst/ Level 2
    Genuine Parts Company May 2004 - Mar 2007
    Lead support and service for both employees and customers.Trained technicians on proprietary software and Solaris operating system administration.Developed procedures and tutorials to reduce redundancy and increase productivity.
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  • Giveanything.Com
    Consultant / Web Application Developer
    Giveanything.Com Mar 2003 - Feb 2004
    Environment: ColdFusion, SQL Server 2003Team Size: ThreeDescription: Web Application Developer Designed and developed user interfaces in ColdFusion, HTML, JavaScript, and MS SQL.Worked with clients on desired interface and developed to client specifications.
  • Best Software, Inc
    Team Leader / Sr. Support Analyst / Training Coordinator
    Best Software, Inc Aug 1996 - Mar 2003
    Team Size: 17 to 103 Description: Web Developer ; Senior Support in Applications, Analysis, Training, and Team LeadershipCreated and managed the online knowledgebase including the back-end database using ColdFusion and MS SQL.Coordinated various aspects of web applications, product enhancements, and development of training material.

Christopher Riddle Skills

Javascript Databases Html Unix .net C# Java Vmware Linux Apache Sql Sdlc Solaris Microsoft Sql Server Web Applications Software Testing Technical Support Coldfusion Netbeans Visual Studio Microsoft Team Foundation Server Istqb Certified Mysql Testing

Christopher Riddle Education Details

  • Texas State Technical College
    Texas State Technical College
    Computer Science

Frequently Asked Questions about Christopher Riddle

What company does Christopher Riddle work for?

Christopher Riddle works for Deep Instinct

What is Christopher Riddle's role at the current company?

Christopher Riddle's current role is Escalation Engineer at Deep Instinct.

What is Christopher Riddle's email address?

Christopher Riddle's email address is ch****@****lon.com

What is Christopher Riddle's direct phone number?

Christopher Riddle's direct phone number is +177075*****

What schools did Christopher Riddle attend?

Christopher Riddle attended Texas State Technical College.

What skills is Christopher Riddle known for?

Christopher Riddle has skills like Javascript, Databases, Html, Unix, .net, C#, Java, Vmware, Linux, Apache, Sql, Sdlc.

Who are Christopher Riddle's colleagues?

Christopher Riddle's colleagues are Omer Birenbaum, Lotem Dagan, Groverz Boyz, Simcha Storch, Yayay Yyayay, Tammy Aharon, Richard H..

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