A motivated, results-driven leader with over 20 years of customer service, sales, and management experience. Focused on employee training, team-leading and successful customer relationship experiences that improve quality of life.AREAS OF EXPERTISE Sales Leadership, Customer Relationship, Management, Sales Consulting, Communication, Performance Management, Teamwork, Problem Solving, Sales Compensation Planning, Marketing, Training/Coaching, Performance Metrics, Defining Requirements, Goal Achievement, Action Planning, Business Growth, Employee DevelopmentRELEVANT EXPERIENCE• Directs a successful sales team of 8-10 consultants by providing subject matter expert trainings on sales techniques, metrics, KPIs, compensation planning and execution.• Responsible for training all new team hires on SalesForce, sales structure, compensation planning, reaching goal achievement, sales techniques with patient-focus mindset, care coordinators and doctors of audiology.• Manages consultants in geographically dispersed locations around the United States.• Reports to the VP of Sales on goal achievement; conducts meetings with President and VP of Sales on Action Planning to achieve target goal and maintain high KPIs.• Leads consultants to promotion and advancements through consistent sales coaching, shadowing, and training to include the ranks of Senior and Executive Consultants within the sales team.• Demonstrates and trains on proficient pipeline maintenance to yield the best possible revenue outcome.• Leads team by example with respect, empathy, and the goal of always working to improve the customer’s quality of life.• Conducts sales meetings to generate new business through customer consulting and partner consulting.• Progressive knowledge and experience working in a customer based medical/health/dental sales career field.• Professional experience communicating directly with insurance companies, doctor, and medical offices.• Maintains thousands of individual customer accounts with detailed records, while handling confidential personal information with diligent care.ACCOMPLISHMENTS (Current Employer)● Top Team Awards for Quota Achievements, Highest Revenue and Highest Completion Percentage to Goal● Lead Top Team with consecutive Over Achievement to Goal Completion● Promoted to Senior Sales Team Lead (Senior Sales Manager)● Promoted to Team Lead (Sales Manager) ● Promoted to Senior Sales Trainer● Promoted to Senior Consultant within 14 months of hiring● Numerous personal Top Sales Consultant Achievements
Listed skills include Direct Sales, Microsoft Office, Management, Sales Operations, and 6 others.
