Bank Teller
I supported cross-cultural customers with diverse tasks, such as cashing checks, purchasing money orders or cashier checks, and depositing funds. As a part of my duties, I facilitated workflows by managing essential tasks using banking software. It is worth mentioning that I analyzed and verified information on checks and other documents, including signatures match and account balances. My responsibilities included analyzing and acknowledging monthly operational risk reports. I also served as ATM Custodian while performing deposit pull, adding cash, and general troubleshooting, such as jams, blockages, etc.Below are some shots of my key achievements:• Ensured stringent procedural compliance with applicable regulations, policies, and standards.• Verified customer transactional authority by keenly analyzing accuracy.• Enhanced customers’ experience by explaining services, including money orders, savings bonds, etc.• Managed balance vault and cash drawer, ensuring the accuracy of all money movements and internal transactions.