Christopher Ritter Email and Phone Number
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Christopher Ritter personal email
Christopher Ritter is a Analyst - Credit Card Executive Customer Realtions at Ally.
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Analyst - Credit Card Executive Customer RealtionsAllyCharlotte, Nc, Us -
Senior Analyst - Credit CardAlly Jun 2023 - PresentDetroit, Mi, Us
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Analyst - Credit Card Executive Customer RealtionsAlly Nov 2022 - Jun 2023Detroit, Mi, Us● Appointed to assist in the building out of a streamlined process for the company’s new line of business● Efficiently communicate official bank responses through different regulatory agencies (CFPB, BBB, Attorney General’s, FDIC) bringing forth a knowledge of compliance laws and regulations● Test and offer enhancements to current salesforce through real time experience ● Maintain a heavy pipeline of varying cases meeting internal SLA deadlines
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Analyst - Mortgage Executive Customer RelationsAlly Oct 2021 - Jan 2023Detroit, Mi, Us● Pioneered our first technology customer support after going live with single sign on technologies● Spearheaded reporting on mortgage wide trend effecting a huge consumer base, offering live updates as needed upon senior leader requests● Fostered a weekly quality control report and presented findings to third party servicer/upper management● Prepare and present quantitative and qualitative reports, with track information and measure results against standard metrics and trends● Analyze, research, and support daily problem resolution for escalated customer issues
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Investment Brokerage Operations RepresentativeTruist Jun 2019 - Oct 2021Charlotte, North Carolina, Us● Responsible for implementing new process’ and systems by applying critical thinking and problem solving skills to meet the new Truist investment daily demands● Supporting Financial Consultants and Sales Associates meet client needs timely while communicating effectively through multi-tasking phone, email and document queues● Involved in day to day operations within assigned functional operation teams under direction of the supervisor/manager● Prepare, review and apply monthly operational reports essential to client brokerage account values● Thoroughly communicate with trade desk on appropriate items needed to open and maintenance accounts -
Sales CoordinatorCarolina Handling Oct 2018 - Jun 2019Charlotte, North Carolina, Us● Fulfilled 17 million USD in orders on a local and national level ensuring product is ordered correctly as sold to be delivered in a timely manner to customer satisfaction over the span of a project life cycle and changes● Processed, tracked and created customer/vendor invoices daily for our accounting department to send out billings ● Constant communication between the rep, our manufacturing warehouse and other company departments to meet in house and client needs promptly, starting 6 months to a year before the final product is delivered● Publish weekly reports in GDrive reflecting allotted inventory and projected billings for the month that are critical to the company’s bottom line projections ● Developed lease packets for the sales rep, matching lease language singed by customers -
Inside Sales RepresentativeRed Ventures Feb 2018 - Sep 2018Fort Mill, Sc, Us● Fast tracked to Senior Sales Agent by exceeding center sales numbers and inbound conversion percentage ● Implemented personal goals through weekly coaching to improve sales pitch● Efficiently turned over a heavy load of inbound phone calls daily to meet sales and customer needs
Christopher Ritter Education Details
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University Of North Carolina At CharlotteMass Communication/Media Studies
Frequently Asked Questions about Christopher Ritter
What company does Christopher Ritter work for?
Christopher Ritter works for Ally
What is Christopher Ritter's role at the current company?
Christopher Ritter's current role is Analyst - Credit Card Executive Customer Realtions.
What is Christopher Ritter's email address?
Christopher Ritter's email address is cr****@****bbt.com
What schools did Christopher Ritter attend?
Christopher Ritter attended University Of North Carolina At Charlotte.
Who are Christopher Ritter's colleagues?
Christopher Ritter's colleagues are Abbi James, Donna Ross, Rhonda Jordan, Kimberly Wiltse, Cpa, Kip Cotter, Tyler Lacross, Matthew Wynveen.
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