Customer Service Supervisor
CurrentManage staffs task daily, provide weekly rosters, communicate to clients, reporting to managers
Oct 2017 - Present
AeroLeads people directory · profile
Christopher Rivera Email & Phone Number
Bachelor of Information Technology Graduate at Melbourne Polytechnic | Interested in Computer Networking Jobs | Technical Support Specialist | Actively Looking for a job
at
IKON Services Australia Pty Ltd
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Bachelor of Information Technology Graduate at Melbourne Polytechnic | Interested in Computer Networking Jobs | Technical Support Specialist | Actively Looking for a job
Location
Sunshine North, Victoria, Australia
Company size
Who is Christopher Rivera? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Christopher Rivera is listed as Bachelor of Information Technology Graduate at Melbourne Polytechnic | Interested in Computer Networking Jobs | Technical Support Specialist | Actively Looking for a job at IKON Services Australia Pty Ltd, a company with 76 employees, based in Sunshine North, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Christopher Rivera.
Christopher Rivera previously worked as Customer Service Supervisor at Ikon Services Australia Pty Ltd and Technical Support Specialist at Concentrix. Christopher Rivera holds Bachelor'S Degree, Information Technology from Melbourne Polytechnic.
Company email context
Email format at IKON Services Australia Pty Ltd
This section adds company-level context without repeating Christopher Rivera's masked contact details.
IKON Services Australia Pty Ltd
Review company-level records connected to Christopher Rivera before choosing the right outreach path.
Profile bio
About Christopher Rivera
Dedicated and experienced Technical Support Specialist with a proven track record of providing exceptional assistance to customers worldwide. I have successfully handled a diverse range of international products, including AT&T, Epson Printer, Microsoft Outlook, and Virgin Media products from Ireland. My expertise lies in troubleshooting technical issues, resolving customer inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills. Driven by a passion for delivering top-notch customer service, I approach every interaction with a positive attitude and a solution-oriented mindset. My dedication to customer satisfaction, paired with my technical expertise, allows me to address customer issues effectively and foster strong, lasting relationships.I am excited about leveraging my skills and experience to contribute positively to any customer service-oriented role. Open to new challenges and opportunities, I am confident in my ability to provide exceptional support and uphold the reputation of the brands I represent.
Current workplace
Christopher Rivera's current company
Company context helps verify the profile and gives searchers a useful next step.
Ikon Services Australia Pty Ltd
4 roles
Christopher Rivera work experience
A career timeline built from the work history available for this profile.
Technical Support Specialist
- Provided Tier 1 IT support to non-technical internal users through desk-side support services.
- Conducted in-depth product and issue resolution research to address customer concerns.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, Cellular, Home Phone, and Television.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Jan 2016 - Feb 2017
Technical Support Specialist
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
- Stay current with system information, changes and updates.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Handle customer requests for payments, activations, upgrades and other services.
Aug 2014 - Jan 2016
Technical Support Specialist
- Identify and escalate priority issues per Client specifications.
- Accurately process and record call transactions using a computer and designated tracking software.
- Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business.
Mar 2014 - Jul 2014
Team & coworkers
Colleagues at IKON Services Australia Pty Ltd
Other employees you can reach at ikonservices.com.au. View company contacts for 76 employees →
AB
Angela Baumann
Colleague at Ikon Services Australia Pty LtdGreater Sydney Area, Australia
View →
LR
Luke Rose
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
AR
Azam Rushdde
Colleague at Ikon Services Australia Pty LtdGreater Melbourne Area, Australia
View →
RS
Renabel Salindong
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
JT
Jessica Tahan
Colleague at Ikon Services Australia Pty LtdGreater Melbourne Area, Australia
View →
AS
Anthony Servos
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
DK
Dennis Khan
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
SK
Sudip Kamar
Colleague at Ikon Services Australia Pty LtdClarinda, Victoria, Australia, Australia
View →
HS
Hassan Shabeer
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
SS
Stuart Szymanski
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
Angela Baumann
Colleague at Ikon Services Australia Pty LtdGreater Sydney Area, Australia
View →
LR
Luke Rose
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
AR
Azam Rushdde
Colleague at Ikon Services Australia Pty LtdGreater Melbourne Area, Australia
View →
RS
Renabel Salindong
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
JT
Jessica Tahan
Colleague at Ikon Services Australia Pty LtdGreater Melbourne Area, Australia
View →
AS
Anthony Servos
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
DK
Dennis Khan
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
SK
Sudip Kamar
Colleague at Ikon Services Australia Pty LtdClarinda, Victoria, Australia, Australia
View →
HS
Hassan Shabeer
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
SS
Stuart Szymanski
Colleague at Ikon Services Australia Pty LtdMelbourne, Victoria, Australia, Australia
View →
1 education record
Christopher Rivera education
FAQ
Frequently asked questions about Christopher Rivera
Quick answers generated from the profile data available on this page.
What company does Christopher Rivera work for?
Christopher Rivera works for IKON Services Australia Pty Ltd.
What is Christopher Rivera's role at IKON Services Australia Pty Ltd?
Christopher Rivera is listed as Bachelor of Information Technology Graduate at Melbourne Polytechnic | Interested in Computer Networking Jobs | Technical Support Specialist | Actively Looking for a job at IKON Services Australia Pty Ltd.
Where is Christopher Rivera based?
Christopher Rivera is based in Sunshine North, Victoria, Australia while working with IKON Services Australia Pty Ltd.
What companies has Christopher Rivera worked for?
Christopher Rivera has worked for Ikon Services Australia Pty Ltd, Concentrix, Teleperformance, and Stream Global Services.
Who are Christopher Rivera's colleagues at IKON Services Australia Pty Ltd?
Christopher Rivera's colleagues at IKON Services Australia Pty Ltd include Angela Baumann, Luke Rose, Azam Rushdde, Renabel Salindong, and Jessica Tahan.
How can I contact Christopher Rivera?
You can use AeroLeads to view verified contact signals for Christopher Rivera at IKON Services Australia Pty Ltd, including work email, phone, and LinkedIn data when available.
What schools did Christopher Rivera attend?
Christopher Rivera holds Bachelor'S Degree, Information Technology from Melbourne Polytechnic.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Christopher Rivera you were looking for.
Christopher Rivera
1 email domain
Christopher Rivera
1 email domain
Christopher Rivera
1 email domain