Research cyber threats targeting Twilio, SendGrid, Authy, Segment, and other Twilio brands. Investigate adversaries on criminal underground forums and dark web. Produce and present intelligence products, as well as build detections and active defense automation. Innovate with machine learning, AI, and automation. Initiate and lead collaborative projects with engineers across internal teams.

Conduct Cyber Threat Intelligence (CTI) research, including hunting, malware reverse-engineering, machine learning analytics, and analysis. Lead COTH team hunting. Build live video and online courseware training programs for staff training and staff development at Security Operation Centers (SOCs) globally.

Train and lead teams in pop-up Security Operations Center (SOC) operations, i.e., NFL SuperBowl, Olympics, and FIFA World Cups.

Responsible for threat intelligence products (research production), incident response, workshops (PIR dev, workflow optimization, automation) and platform success serving enterprise customers across several industries: i.e., banking, energy, infrastructure, big retail, healthcare, insurance, and transportation. Planned and drove the customer Software-as-a-Service (SaaS) success lifecycle from purchase to renewal, tailoring key components to meet clients' specific security requirements, and drove positive outcomes. Trained, enabled, and matured users' workflows and their organizational processes.

Partnered as custom software solution provider to boutique law firms and financial title offices. Engineered and implemented custom interactive CRM and CMS solutions unleashing greater power of inbound content marketing, interactive engagements, and editorial campaigns. Implemented, executed, and managed e-commerce websites. Designed, developed, maintained custom front-end marketing websites and data-driven back-end workflow intranet software tools with innovations to workflow optimization and automation. Provided custom training on both marketing and technical topics to global enterprise and small business teams.

Copywriter for 20th Century Fox Studios, Universal Studios, Penguin Books USA, Red Envelope, ProFlowers, Cherry Moon Farms, Secret Spoon Sweets, PETCO Pet Supplies, Neiman-Marcus, Acura, Honda, Nissan, Lexus, Hyundai, Cadillac, MadCatz Nintendo, Hay House Publishing, Kensington Publishing, PAGES Magazine, Callaway Golf. Instructional Designer for Thompson Learning, AlignMark, SMS.ac, Nintendo.

Led $20MM+ 90-Day IT infrastructure transformations for Global2000 clients, such as CoreLogic, Tenet HealthCare, Stanford Hewlett-Packard Hospital for Children, GameStop. Process engineered client systems and workflows to design custom solutions and strategies. Provided custom solutions to software design and implementation. Established enterprise Knowledge Management Systems and Content Management Systems. Created and maintained instruction manuals and teaching materials. Trained multi-lingual teams around the world virtually and live in-classroom. Led large tech teams, internal and vendors, for root- cause analysis, problem management, incident management, and change management. Engaged C-Level and Senior Management in discovery workshops and solutions. Engineered and enforced client executive governance processes across global teams.

Advised, promoted, and produced 23 live talk shows weekly, on SiriusXM and the internet.

Webmaster for CBS National Entertainment: CBS.com including GRAMMY.org and Survivor Show promotions, as well as first celebrity live chats (starting with Britney Spears in transit to show).