Christopher Roch Email & Phone Number

Singapore

Singapore, Singapore

Singapore

Singapore

44 Club Street - Singapore 069421

12 March 2016 to 17 Oct 2017Drinks& Co. (Restaurant & Bar at 44 Club Street Singapore(Parent Company: Florentine Pte. Ltd. & Eat Me Pte Ltd)Assistant General Manager (Package includes: Basic salary+monthly bonus+ transport allowance)[Casual dining & Bar]Job Description: General Operations of the 2 outlets Restaurant and bar. In charge of the daily duty roster of all staff including Supervisors, waiters, waitresses, receptionist and security guards. Take charge of the budgeting according to weekly meeting, expenditure, sales weekly and monthly target, general affairs of plumbing, replenish of orders of the inventory stocks, pricelist adjustment of restaurant, promotion ideas for events, documentation for the staff of payroll, absentee, punctuality and disciplinary actions, ensure smooth business operations and management of staff and services rendered to walk-in guests, Banking in of weekly in-flow of cash transactions into the Corporate bank accounts of OCBC and UOB. In charge of petty cash float. Fine-tuning the Standard Operating Procedures with the Director and Finance Manager. Collaboration with In-house Marketing on promotions of events for the Restaurant Kitchen outlet and Bar outlet.

Singapore

Past Employment HistoryNew opening of Spago restaurant.1 Sep 2015 - 6 Mar 2016: Restaurant Supervisor for Spago Restaurant (Celebrity chef located on 57th floor at Marina Bay Sands) (Singapore)[Fine Dining- Fusion Cuisine]Job description: Involved in important role the restaurant opening as pioneer staff to set-up and oversee operations and customers’ services standardsReasons of looking out I am considering other Singapore opportunities because when interview was held in London, what was being promised as position here in Spago differs from agreed and really like Singapore environment and would like to secure employment in Singapore.

London, United Kingdom

May - Nov 2013: Senior waiter for French brasserie Colbert in Sloane square (UK)Job description: Recommending the customers’ on food and wine pairing. Providing Customers’ feedback to in-house chefs to improve standards.Ensuring standard operating procedures of all staff inclusive of Customers’ Satisfaction services.Reasons of leaving: Due to better opportunities of promotion, decided to move on as French Brasserie does not have a higher position available.

London, United Kingdom

Dec 2013 – Jul 2015: Head-Waiter for 5th floor restaurant in Harvey Nichols – Knisghsbridge (UK)Job description: Providing training to the staff to deliver 5-star services in the fine dining concept.Assisting the Manager for guests’ satisfaction services on the restaurant floor.Organising the Sales Incentive for in-house staff to encourage and increase restaurant’s revenue in-flow.Reasons of leaving: To seek better global opportunities since in London, UK for about 5 years.

London, United Kingdom

Dec 2011 - April 2013: Senior Waiter at OXO Tower brasserie in London, UK (fine dining)Job description : Provided very high standard services to Global Affluent customers, high-networth individuals and corporate clients. These have provided the restaurant great impact when guests do dining referrals Reasons of leaving : Contract completed.

2001-2003 The Faculty Of Trade Attained Vocational Diploma Hotel And Catering, Restaurant/Food Services Management

1999-2001 Technical School Certificate Of The Hotel And Catering, Food And Beverage, Learnt The Fundamentals, Operations And Management Of The Hotel And Restaurant