Christopher Roeder Email & Phone Number

Wichita, Kansas, US

Advocates for the company by having strategic conversations with customers aimed at obtaining their goalsMaintains good relationships with company's customer base while building new relationshipsOnboard new customers and educate them on how to use company's productsMonitors customer product expiration dates and follows up to renew their.

Wichita, KS, US

Responding to customer inquiries regarding company products and servicesProcessing customer phone ordersChecking availability of stock and shipping datesQuoting prices, filling orders to customer specifications and processing sales data via computerAssisting the outside sales team by preparing price quotes and sourcing productsWarehouse Shipping/Receiving.

St. Louis, Missouri, US

• Develop and grow customer accounts
• Handle customer inquiries promptly and effectively
• Maintain up-to-date and accurate customer records
• Participate in training sessions, trade shows and sales meetings
• Earn uncapped commissions plus a base salary
• Meet or exceed assigned annual sales and margin budgets

• Manage four employees
• Run monthly KPI meetings
• Handling customer inquiries, orders and verifying orders for product, quantity, packaging, ship date and pricing
• Interfacing and maintain a close working relationship with all departments to ensure that all customer matters are handled in a timely and satisfactory manner
• Overseeing and analyzing daily open sales or distribution order reports and pending invoice register. Checking for possible shipping delays, product availability and equipment issues and discussing with plane.
• Analyzing, coordinating and overseeing any debit or credits based on customer complaints, freight adjustments, pricing discrepancies, cost supports and rebates

West Chester, OH, US

 Primary point of contact for customers and serve as the regionalized resource for information and problem-solving for customers as well as corporate operations and field personnel in Montana, Idaho, Wyoming and Colorado. Supports assigned customer base totaling approximately $12 million annually by taking ownership of customer requirements including all.

 Primary contact for nine plumbing manufacturers lines. Answered wholesaler phone calls & emails Facilitates orders ranging from$50 - $100k through the system  Conducted inventory and cataloged purchase order paperwork Researched market for on-site waste water products and called on potential customers resulting in an additional $80k in revenue..

  Primary contact for 21 manufacturers lines Managed two warehouse employees Facilitates orders ranging from$50 - $50k through the system Answered wholesaler phone calls & emails Processed accounts receivable and called on customers to collect on past due invoices Conducted inventories & inventory control.