Christopher Roscoe Email & Phone Number

89 Washington Avealbany, NY 12210

• Supporting NYSED’s Office of the Professions Modernization Program. Working collaboratively with ITS to update technologies that no longer meet the needs of licensed professionals and others who rely on this office to.
• Help with implementation activities to create the planning documents and design models for the Office of the Professions’ Modernization Program.
• Gather critical information from meetings with various stakeholders and produce useful reports, as needed;
• Conduct meetings and presentations to share ideas and findings;
• Perform requirements analysis;
• Document and communicate the results of the project team’s efforts;

Rensselaer County, New York, United States

Different aspects of leading and managing a team of technicians. From Training, QC audits, managing schedules, ect.Performs equipment cleaning tasks related to small parts used in clean rooms (process areas) per approved standard operating procedures (SOPs) and in accordance with production schedules.This includes loading of parts washer, unloading of.

Responsible for overall operations and administrative support functions for the agency.Created and implemented new procedures for onboarding of new clients.Manages the reception area to ensure effective telephone and communications both internally and externallyHiring, training, supervising, maintaining qualified administrative staff.Appropriate scheduling.

Albany, New York, United States

o Plan, manage and direct all aspects of blood/apheresis operationso Supervise staff including hiring, training, evaluation, and disciplineo Monitor individual and group performance to improve team effectivenesso Exceed donor, sponsor, and customer service expectationso Utilize customer feedback to improve/correct policies and procedureso Assign daily.

Albany, New York Area

o Ensure employee adherence to appropriate standards of qualityo Plan, prepare and deliver instructional activitieso Facilitate active learning experienceso Enforcement of: Bio-medical Headquarter Directives, Standard Operating Procedures, Code of Federal Regulations, all DOH,FDA, AABB guidelineso Instruct and monitor new and incumbent staff in the use of.

Albany, New York Area

o Plan, manage and direct all aspects of blood/apheresis operationso Supervise staff including hiring, training, evaluation, and disciplineo Monitor individual and group performance to improve team effectivenesso Exceed donor, sponsor, and customer service expectationso Utilize customer feedback to improve/correct policies and procedureso Assign daily.

Albany, New York Area

o Develop and tailor process to acquaint staff with procedureso Integration of new staff into hired role within companyo Responsible for documention and immediate evaluation of staff progress through BiTS

Albany, New York Area

o Demonstrate excellence in customer service at all timeso Essential to function within team structure- providing essential contribution to group activitieso Conduct health history screening and determine donation eligibilityo Perform blood drive support functions as assigned including: drive set-up, label/process and pack biomedical products, donor.

Round Top, NY

o Organize and process incoming and outgoing mailo Facilitate attainment of postal products/ manage payment reconciliationo Keep public informed of changing postal regulationso Prepare and submit daily detailed summary reportso Meet strict deadlines on daily basis/ meet and maintain productivity goals