Senior Patient Experience Representative
Current- Accurately contribute to patients’ EMR by documenting their height, weight, temperature, family history, and chief complaint(s).- Communicate with physicians and practitioners regarding their daily and upcoming schedule including patient history and current clinical information.- Obtain all necessary consent forms, prior authorizations, and insurance information.- Collaborate with the Orthopedic Oncology team, facilitating patient care plans by scheduling all necessary appointments, and entering orders for radiology exams based on clinical notes.- Assist with triage of new patients, communicating directly with outside facilities as well as internal medical professionals to provide assistance for recent injuries and post-surgical questions or concerns.