Provided specialized technical consulting services to private clients, focusing on infrastructure optimization and security implementationsExecuted multiple enterprise-grade infrastructure projects, including VMware deployments and network security overhaulsDelivered comprehensive IT solutions for small business environments, including:Multi-host virtualization environment design and implementationEnterprise network architecture and security hardeningHardware optimization and infrastructure upgradesKey Projects:Led complete network infrastructure upgrade for private client, implementing Fortinet security solutions and optimizing network topologyExecuted hardware modernization project, including server upgrades and storage expansionDesigned and implemented robust backup and disaster recovery solutions

Enhanced cloud security, documented IT systems, coordinated helpdesk and inventory systems, collaborated on new system requirements and implementation, provided technical support, and configured systems for security and high availability.

Led deployment of server hosting VMware vCenter 8, implemented Azure AD for hybrid functionality, set up Microsoft 365 for email and collaboration, used Azure MFA for security, and utilized Microsoft E3 license features for device management and security.

Designed and implemented Intune MDM solutions for Android and iOS, developed MAM policy for BYOD, created and evaluated security baselines, configured BeyondTrust Bomgar appliance for remote access, and configured Windows Autopilot User-Driven mode.

Engineered and deployed MDM solutions for corporate devices, leveraged Azure AD conditional access, implemented MEM BitLocker policy, constructed MEM framework for macOS deployment, organized onboarding seminars, and assisted with L2 support escalations.

Provided white glove remote support to international finance firms, troubleshooting hardware and software issues, managing mobile device management (MDM), and supporting server hardware infrastructure.

Conducted on-site visits for project execution and troubleshooting, including managing new office construction, and maintaining hybrid, private, and public cloud environments.

Served as Site Manager for EII Capital Management, built a specialized VIP support program, and managed hardware & software infrastructure, including server virtualization, storage, and backup & recovery.

Undertook various roles in remote support, systems engineering, project planning, and vendor management.

Was responsible for the MDM department and the separations department. Managed user accounts and ensured smooth operation of systems.

Provided on-site desktop support to hospital staff.

Provided IT support, handled calls, troubleshoot problems, and managed hardware/software requests.

Maintained and troubleshoot network infrastructure, performed virus removal, upgraded hardware/software, and keyed patch panels and connectors.