• Change control owner in charge of assessing completion of and importing Epic Turbocharger packages.• User security lead in charge of monitoring current security settings and best practices as well as building out user security for outpatient users.• Outpatient MIPS Regulatory Program lead for El Camino's Medical Network as well as all community clinics. In charge of working with clinicians and administrators to ensure understanding and tracking of regulatory measures as well as in charge of all system build and testing.• Ambulatory lead for COVID testing and immunizations including all system build and education for multiple mass vaccination clinics.• Integrated with remote blood pressure monitoring software via HL7 to capture BP data from patients at home that networks back to our internalEpic system• Overhauled clinical decision support Best Practice Advisories and Health Maintenance to increase clinical quality measure scores, and drive up care gap closure across our patients.• Lead outpatient implementations for new clinic go‑lives including Urgent Care, Cardiology, Epic Community Connect practices, and primary care• Integrated with external claims data to implement our first population health integration with HEDIS

• Technical lead for Epic and Cerner implementations in charge of leading customers through HL7 interface and FHIR API integrations• Helped develop the integration process for the initial Cerner implementations which included custom MPage development• Updated new hire onboarding process to ensure all appropriate materials are learned at the ideal time

• Coached a team of 50 technical solution engineers alongside the other team leads in my group to determine and execute plans to achieve personal short- and long-term career growth objectives• Collected feedback and conducted quarterly performance reviews with team members to discuss how they are doing, and how they can get to their goals• Re-designed and implemented new hire training program building comprehensive technical understanding on resolving cross-team issues

• Technical project manager and customer account manager for a cross-application team of 90 employees that lead to the successful Ottawa Hospital go-live• Worked with the Atlas Alliance technical teams to architect and implement server and network infrastructure connecting 5 healthcare organizations across Northeastern Ontario• Coordinated teams from Epic, Ottawa, and vendors to size, design, procure, deploy, and test system hardware to support 18,000 users in a large multi-hospital network• Helped design and implement the first full disaster recovery architecture in Microsoft Azure for a Canadian Epic customer• Responsible for the technical portion of the multi-million dollar implementation budget, and reduced technical spending by up to 20% per month

• Partnered with healthcare organizations to design, implement, and continually enhance their Epic software to drive improved patient care and operational outcomes in outpatient areas• Developed new metrics with a team of Technical Solutions Engineers and Software Developers for tools to monitor physician efficiency in the system to reduce national physician burnout rates• Developed a framework and tool with other Technical Solutions Engineers to analyze and update interoperability mappings to improve patient care and financial outcomes across the continuity of care• Managed a team of 10 Technical Solutions Engineers to develop new tools and enhance existing functionality to decrease the cost of system maintenance for Epic clients