Sentient was established to provide specialist consultancy support to end-client HR / Mobility functions. This covers the provision of interim headcount resources / external third party review or creation of policy and processes / address specific HR & Mobility project needs. Key skills include: - Mobility Operations- Policy Framework Development & Benchmarking- Supply Chain Sourcing- Negotiation & Influencing Skills- Mobility Outsourcing implementation - Vendor Management & Metrics- Exception Management & Cost Containment initiativesPlease feel free to contact me at 07841 913 904 for an informal conversation regarding your organisational needs. Open to new new project / consultancy opportunities.

Design of a new Global Mobility framework, including compensation methodology, industry benchmarking & drafting of new Global Mobility policy suite, define global operating model. Act as SME for all Mobility issues globally, support HRBPs in decision making and build relationships with APAC & USA HR. Leading on 3 other key project areas: Management of Group Move of 131 Brokers to the EU as a result of Brexit, work with existing relocation vendor to improve their service offering & delivery. Develop web resources to aid in pre-decision phase. Drafted and concluded the RFP process for the selection of new Relocation Services provider; Review of Tax Services engagement; review of existing processes to remove redundancy / safe data sharing and reduce administration and improve cohesion within Mobility stakeholders; tax, payroll, benefits, HR, external vendors.  Posted Worker Directive: Highlight organisational risk and quantify exposure based on travel to each jurisdiction, review current vendor capability & implement new process for filing and ongoing compliance.

Ownership of all Mobility activity across the region, managing a distributed team of 15 spread across Belfast, Warsaw, Budapest and Moscow. Led 4 key project areas: Deployment of Brexit Relocation Policy and group move of key staff to 5 European hubs. Support new country entry to Luxembourg; weekly meetings to guide business on project status, immigration requirements; how best to leverage EU Settlement rules; implications of Posted Worker Directive. Mitigate additional costs created by Brexit date extensions. Creation of Brexit intranet site and comms / training to all affected staff.  Prepared for roll-out of WorkDay and PwC MyMobility, including detailed review of process maps, testing of system functionality and centralised feedback to Implementation Project team re: data integrity and snagging issues Roll-out of ‘CoE Mobility Service model’ and Dual Vendor Relocation solution to Expansion markets; Comparison and alignment in service delivery, including detailed review of Master Services Agreement to capture all current and future service requirements. Completed taxonomy review of CE5 team workload, including the development of a weighted Caseload Model to reduce non-core mobility activity.  Successfully completed RFP and implementation of new Immigration Vendor. Close liaison with key stakeholders in Sourcing & Legal through selection and contracting phase. Managed Transition Plan including TUPE considerations. Drove negotiated savings of over £160k pa against previous spend whilst upgrading and future-proofing service delivery.

Ownership of all Mobility activity across the Group. Built relationships across key stakeholder within four diverse Business streams. Paved the way for the implementation of a Shared Services model against existing high-level of decentralisation / autonomy. Led 5 key project areas: Drove group-wide application of GM policy framework. Built business case for change, quantified cost impacts and delivered change management training for HR. Implemented new Cost Estimate process to ensure costs were defined and agreed in advance of every assignment. Integration of Global Mobility resources, training and mentoring of new team resources. Partnered with Future Talent Programme in the creation of the Early Careers offering; specifically, the review of a standardised group policy (and alignment with the comparative benefits within the Short-Term Relocation policy). Development of a low-cost solution to repurpose Graduate Allowance into practical support for relocation, orientation, home-finding and integration both in the UK and overseas.  Optimised vendor relationships and fostered the integration of supply chain. Closely manage all contracts and achieved 20% reduction in Tax Compliance fees. initiated RFP for Immigration Services provision Chair Brexit contingency planning meetings with Sector O&D Leaders, Group Strategy and Head of Tax. Developed Planning Toolkit to aid Business to quantify operational risk; defined policy approach for supporting foreign workers; drafting internal communications to ensure organisational readiness for Brexit  Launched Short Term Business Visitor Tracking process. Phase 1: Implemented UK Modified PAYE scheme reporting and Canadian T4 Exemption to mitigate highest levels of risk. Gather worldwide Employee travel data in advance of Phase 2: Global Reporting for Tax and Immigration compliance

Tasked with establishing a new Global Mobility function to facilitate and enable the future growth of the business. Strong operational focus and mentoring of Regional HR/ Mobility/ Travel teams regarding all Mobility matters. Reporting directly into CHRO. Member of the HR Leadership team tasked with defining and implementing a new HR Operating Model to drive organisational change and transformation. Delivery of full assignment life-cycle across EMEA, APAC and the Americas. Mentored and managed UK on-shore / India off-shore HR team against internal deployment SLAs. Sought to upgrade move from a 'low' touch, transactional service delivery model with particular focus on improving Employee Experience. Responsible for the execution of end-to end Mobility services, including;• Establishing a Mobility supply chain of global service providers for the delivery of local Expat support • Overhaul of Mobility Policies to enhance Employee Experience and drive consistency through the assignment/deployment process• Implementation of a CRM Model to align the HR/Mobility function with Line of Business requirements• Support the Bid Management process to quantify Resource costs put the appropriate structures in place to support new country entry from a tax, legal and immigration standpoint• Member of Brexit taskforce established to assess impact of Article 50. Data Cleansing project to determine all local & migrant workers working across EU sites. Develop ongoing communication plan & drove HR Policy discussion concerning the level of Company support to be provided

Regional Leader for Client Services within EMEA. Lead a team of Client Services Managers in the servicing of AirInc's client portfolio - covering Oil & Gas, Automotive & Engineering, Media, Banking, Pharmaceutical, FMCG Legal & Mining sectors.External Client Relationships: Conducted review meetings to understand client's Mobility priorities / requirements; supported client requests both to validate and explain market data where challenged; flagged where updates to Mobility program data were necessary; worked with clients to align policies and streamline administrative processesClient Productions & System Management: Accountable for the delivery of Global Mobility data products: COLA, Hardship, Per Diem, Housing, Tax Transportation and Education Reports. Ensured data was provided accurately and on time to meet Client update schedules; liaised with internal departments to manage the product development processCommercial / Business Development: Supported RFP process, provided proposal content and participated in prospective client presentations; Managed contract renewal process, confirmed subscription requirements and corresponding pricing structure; Identified additional product requirements for existing clients; Client segmentation and developed strategies to maximise renewals / revenues, Provided input in new product developmentProject Management & Implementation: Supported on-boarding of new clients, developed project plans to provide structure and ensure alignment with both internal/external stakeholders, process mapping ; assisted clients with building the business case / analysing the cost and payroll implications of implementing a change in data provider, provided guidance on transition and grandfathering approaches

Management of end-to-end assignment life-cycle for all employee mobilisations into and within EMEA region (23 countries) in traditional and emerging market locations; partnering with global team on other cross-border cases.Mobility Operations: Reviewed assignment packages, balance sheets, cost projections for accuracy; conducted weekly meetings to review active cases; issue resolution and performanceVendor Management: Day-to-day oversight of outsourced relocation services provider; ensured adherence to SLAs / KPIs; continuous improvement initiatives; proposed improvements to client service model. Managed regional delivery of expatriate tax provider, prepare for annual cycle by tax jurisdiction; Oversight of external third party supply chain (shipping, immigration, destination services)Exception Management: Ensured any exceptions followed Governance Model; sought cost and policy approvals where appropriate; proposed alternative solutions to mitigate cost and policy impact. Influenced Line Managers on correct application of policy and communicate outcomes to AssigneesPayroll: Review of all payroll instructions, preparation and delivery of salary review and out of cycle payments; calculation of gross up and hypothetical taxes on Bonus and Incentive paymentsBusiness Partnering: Guided HRBPs and Line Managers on policy selection, assignment initiation process, extension and localisations; advise on appropriate immigration channels and processing times; close interaction with other departments (Employment Tax, Legal, Payroll, Rem, Pensions and HR); participate in weekly HR LEAN meetings; talent management with Regional HR to review current population, pipeline and succession planningChange Management:Lead regional implementation of outsourced service delivery model; conducted regional training to communicate new policy roll-out to key Anglo & Francophone stakeholders; process mapping to support Indian off-shoring initiative

Established market offering outside the US. Developed sustainable relationships with key decision makers within HR & Mobility, using a consultative and analytical approach. Completed over 25 proposals for client mobility programs across all industry sectors. Developed international Pricing Model to drive growth outside of traditional (US) marketsStrategic Mobility consulting projects included;Unilever Sourcing best-in-class Pan-European Destination Services providers in 21 countries, adaptation of benefit offering to meet local country requirements. Managed implementation process over 9 month period; training, vendor management, client meetings, stabilising billing and PO processes. AirbusGroup Move proposal to Tianjin, China including innovative cost neutral Destination Services and rebate scheme to offset total relocation program costs.Yahoo! Managed group move (30) process across four European locations into Barcelona, Spain

From start-up, helped to build Paragon's international footprint outside of the US. Hired and led the EMEA client service team, providing Relocation Management Services to 8 clients (– primarily to Caterpillar and Yahoo’s transferring employees)Account management of assigned client account portfolio, close working relationship with Client Services Directors & key client contacts. Facilitated account start-ups within the EMEA region. Developed mobility processes and procedures across client group.Advised Client HR on policy application and provide procedural recommendations. Flagged immigration and tax requirement review arising in new assignment locationsActed as the focal point for enquiries, escalation, exception management, allowance calculation reviews from EMEA team and as regional mobility expert for US parent company.Established and maintained effective supplier relationships, sourcing new providers and close interaction with Business Alliances team to make recommendations and assist on-boarding process

Consultant within the Global HR Services team, specialising in expatriate tax compliance and advisory work.