Lead product planning, ops discovery, GTM (go to market), and launch for two product verticals globally across 16 engineers (10 backend, 6 frontend) amounting to over $100M/year in revenue.• Planning: Create and present a clear product vision with OKRs (Objective Key Results) that addresses the greatest frictions in user experience to org-wide stakeholders to drive strategic alignment• Planning: Lead listening sessions with Product, Operations, and Data Science to collect, translate, and prioritize over 100 user pain points into ~30 funded roadmap features that have the greatest ROI• Discovery: Act as a product manager and create feature requirements by conducting user interviews and data analysis leading to over $50M in revenue o Built a pricing lever that charged merchants a commission based on item type unlocking $26M/year in revenue from low margin items that previously went unlisted• Discovery: Lead recurring cross-functional meetings with design, engineering, and operations to unblock any obstacles to development and assure we hit our roadmap timelines• GTM: Develop global GTM plans for over 60 product launches, contributing to over $100M/year in revenue o Improved consumer product adoption from 8% to 24% by leveraging in-app marketing, robust support and training materials, and streamlined user acceptance testing ensuring a flawless experience o Led GTM for a self-service catalog management tool for merchants improving photo coverage by 20%• GTM: Lead meetings with leadership to finalize success criteria, approvals, and gain resourcing for GTM

Scope, create, and implement Ops products to improve marketplace efficiency and influence product roadmaps• Increased profits by $6M annually by creating & implementing a product to re-calibrate restaurant delivery radius around profitability, allowing more profitable restaurants to deliver further distances • Increased gross bookings by $5M annually by creating a supply and demand forecasting product which influences courier incentive spend and enables courier supply to support peak customer demand

Scope, create, and implement Ops products to improve marketplace efficiency and influence product roadmaps• Decreased incomplete customer trip requests by 7% in the Northeast by designing, scoping, and implementing a bad actor program targeting restaurants with poor reliability• Saved Uber Eats $2M annually by designing and executing a restaurant fraud blocking process using SQL analysis that identified and blocked restaurants abusing an item repricing tool• Invented a new “flawless” metric that became an org-wide OKR to track the percentage of trips without a negative customer experience, using complex SQL analysis to combine data across numerous databases• Improved customer experience and saved $400k in support costs by working cross-functionally to create and carry out the operations roadmap for defect rate reductions

Build products for cross-functional projects to optimize inventory to maximize sales and minimize holding costs• Reduced unproductive inventory and holding costs by 30% year over year by leading a cross-functional project to optimize inventory flow for Walmart.com’s Grocery team o Developed and supported inventory productivity dashboards using SQL to highlight, diagnose, and suggest actions for items with unproductive inventory o Determined which items and actions needed to be prioritized through data analysis

Build products for cross-functional projects to optimize inventory to maximize sales and minimize holding costs• Increased sales on top selling items by 10% by managing a cross-functional project to grow site visibility for top items to 99.5% of the U.S. population o Built and maintained a site visibility dashboard using Tableau and SQL to highlight regions where top selling items were unavailable for purchase and calculate availability’s impact on sales • Increased top beverage supplier fill rate by 10% month over month by creating and implementing a model that optimizes ordering increments to decrease ordering volatility and maintain ordering costs• Presented trends, opportunities, and strategies for fill rate, lead time, and inventory performance with top beverage suppliers every quarter o Decreased top supplier lead times by 50% year over year

• Built and helped implement an underwriting model for ShopKeep’s Merchant Cash Advance program, ShopKeep Capital, using regression analysis• Built the foundations of an Attribution Model in an effort to optimize lead volume• Gave bimonthly presentations to the Senior Director of Customer Acquisitions on historical trends in acquisition data from Google Analytics• Evaluated the potential costs and benefits of future prospective partnerships• Created reporting dashboards for various departments