Christopher Rutkowski Email & Phone Number

Phoenixville, Pa, Us

Wayne, Pennsylvania, United States

-Worked for our global biopharmaceutical client Bristol Myers Squibb on their Wave 3 Infinity Project from August 2020 to March 2021-Performed activities on a daily basis through softwares such as Microsoft Word/Excel, Veeva Vault and HP ALM – Application Lifecycle Management-Drafted and developed test scripts/test cases aligned with functional requirements and flow charts-Dry ran then executed test scripts through HP ALM - Application Lifecycle Management while capturing screenshots for evidence in Veeva Vault-Constantly referred to and updated the Creation/Execution Tracker to inform team members of test scripts’ status-Actively searched for script, system and functional requirement defects while authoring, dry running, and executing and reported findings during daily Triage meetings-Exchanged insights in activities that focused on strengthening future strategies/communications for projects

Phoenixville, Pennsylvania

- Communicated and strategically worked with customers and employees at event sites- Worked directly with customers to ensure satisfaction- Coordinated and gave instructions to my coworkers to work efficiently and act as a leader- Followed up with customers on their experience and informed my bosses of any positives or negatives- Drove trucks containing event equipment to multiple job sites a day- Organized inventory in my truck and the warehouse- Set up for corporate events, weddings, and other personal events- Occasionally stayed at live events to manage any problems with our equipment

Berwyn, Pa

- Compiled customer service incident reports to reveal how our product and service could be improved- Created a detailed contact list for internal use by our marketing department- Reviewed sales win/loss reports to identify strategies to increase sales- Interacted frequently with the marketing team and exchanged insights and strategies- Completed many tasks using Microsoft Excel - Participated in designing surveys and analyzed results